Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
So cute!
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
It's been 11 weeks now since I ordered 3 sweaters for my daughter's Mar. 27th birthday. I contacted Oxnit numerous times, and finally, they conceded that the order had never moved, and they offered to resend it. I said yes, and still no sweaters, and no replies to inquiries. If there is a human being in customer service, I'd love to receive the sweaters I paid for three months ago.
Dear
We apologize for the inconvenience and frustration you have experienced with your order. We are sorry that customs lost your parcel and we will do our best to rectify the situation for you.
Please feel free to contact us via email and we will be more than happy to arrange a resend or a refund for you. We value your satisfaction and want to make sure that you receive the products you paid for three months ago.
We appreciate your patience and understanding in this matter. We are looking forward to your reply so we can assist you further. Thank you for bringing this to our attention.
Sincerely,
Oxknit Customer Service Team
I love the unique design and comfortable fit.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I purchased when this first came out. The description didn't say it was s cropped sweater. Disappointed
Hi,
We apologize for any confusion with the description of our Women’s Blue Sheep Knit Tee. We understand your disappointment with the length of the sweater. We advise you to refer to the size chart to choose your size. Our sizing chart does specify that this top falls under the cropped length category. We appreciate your feedback and will take it into consideration for future product descriptions.
Thank you for your support!