I'm disappointed with the rose and bird placement on what I received. The collar covers the bird's beak, which it clearly doesn't with the picture on your website.
Thank you for sharing your feedback with us. We apologize for any disappointment you may have experienced with our product.
We strive to provide high-quality items and we are sorry to hear that this was not reflected in your recent purchase. We will make sure to take your comments into consideration for future improvements.
If you would like to discuss this matter further, please do not hesitate to reach out to our customer service team. Thank you for bringing this to our attention.
Read the fine print
Thank you for your feedback.
As our products are shipped directly from our warehouse in China, returns also need to be sent back to our warehouse in China. This information, including the return address and return policy, is clearly stated in our after-sales policy.
If you have any questions about your order or return, please feel free to contact our after-sales support team, and we'll be happy to assist you.