Terrible customer service, they don't apply European law regarding exchanges. Product seems good
Dear,
Thank you for taking the time to leave us a review. We apologize for any inconvenience caused and we understand that the sizes may not fit well for some customers. We highly recommend checking our size chart before making a purchase. We take all feedback seriously and will use this to improve our product quality and sizing accuracy.
We understand your frustration with the return process and want to assure you that we do have a 30-day return policy in place. You can find more information on our return policy here: https://www.oxknit.com/pages/return-exchange.
We strive to provide our customers with the best shopping experience possible and we hope to have the opportunity to make things right for you in the future.
Thank you for bringing this to our attention.
Best regard,
Oxknit Customer Service Team
I loved it but it lasted only two weeks, I ripped it completely while playing badminton 😫 So do not make sport with it 🥲
Hi,
Tthank you for taking the time to leave a review. We're glad to hear that you loved them, but we're sorry to hear that they didn't last as long as you had hoped. Since this garment is made of pure cotton yarn, it has little elasticity, we recommend avoiding the Intense exercise while wearing them to prevent any damage.
If you have any further concerns, please don't hesitate to reach out to us.
Thank you for your feedback!
The materials feel good, and look amazing. I’m very satisfied with my purchase, and will definitely buy more.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Will definitely order again. Received order in about 7days. Tracking is definitely an issue though. I ordered directly from Oxnit, however you can purchase on Amazon if you have any reservations.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I sized up and it's still too small. Nice design, but it doesn't fit. I won't be buying from you guys again.
Hi!
Thank you for taking the time to leave us a review.
We apologize for any inconvenience caused and we understand that the sizes may not fit well for some customers. We highly recommend checking our size chart before making a purchase, and if you prefer a looser fit, we suggest going for a larger size. Our size chart can be found on the item page.
Thank you for your support and have a blessed day!