Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on underwears, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Polo
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Vintage summer style done right—breathable texture, bold color, and open collar attitude.
Channel that laid-back 1960s Mod vibe in this lightweight knit polo. Featuring a textured green body with cream trim on the collar, cuffs, and hem, this piece brings both polish and playfulness. The open V-placket collar adds a breezy, confident edge—ideal for warmer days or layered looks.
Crafted in a breathable, soft knit, it's as comfortable as it is eye-catching. Perfect for vintage enthusiasts, this shirt pairs well with high-waisted trousers or tapered jeans for that timeless Mod finish.
Very good fit
Bestilte xxl ( bruker vanligvis xl). Varene kom innen 3 uker. Kjempefornøyd.
Ordered XL. The shirt is extremely small. The return process is a nightmare and absolutely not even worth it. Read the fine print on their return policy. You have to ship everything back to China and hope they don’t “lose it”. For what these shirts cost and how long you have to wait for them, this is asinine. I’d not order from here again. Save your money.
Thanks for your review.
We are truly sorry to hear this and sincerely regret that the item did not meet your expectations. We understand how disappointing this must be.
Please feel free to contact us first. We will do our best to provide a suitable solution rather than having you return the item.
I never got the green knit polo delivery issue, I never received the item ever!
Hi,
We apologize for the inconvenience and frustration caused by not receiving your order.
After tracking your package, we discovered that it was unable to be delivered to your P.O. Box address. Is there an alternative address we can send it to? If not, we would be happy to arrange a refund for you. Please contact us at our email address with your preferred option. We apologize again and hope to resolve this for you.
Best regards,
Oxknit Customer Service Team
Poor quality and terrible fit. The return process is complicated because the company knows they distribute a subpar product.
Hi,
Thank you for sharing your experience with us. We want to apologize for the disappointment and inconvenience you've experienced with your purchase.
We understand how frustrating it can be to receive a product that does not meet your expectations. We have a 30-day return policy in place for situations like this. Please take a look at our return policy here: https://www.oxknit.com/pages/return-exchange. We want to make sure you are completely satisfied with your purchase and we would be happy to help you with a return or exchange.
Thank you for bringing this to our attention. We truly value your feedback and we will use it to improve our products and services in the future. Have a blessed day!
Best regard,
Oxknit Customer Service Team
Spot on item when I received it.when i applied for a refund, they asked me to wash it first. I didn't bother i wont purchase another thing from them
Thanks for your review.
We are very sorry for the inconvenience caused.
Sometimes light surface marks that occur during transit can be removed after washing. If you would prefer not to wash the item, we can also resend a new one to you directly instead.
We have also replied to you by email, and you are very welcome to continue discussing this with us there so we can help you further.
The knit fabric is super manufactured and is already fraying. I put it through one wash because of the chemical smell when I got it and parts of it are already fraying. The knit is super thin I can see my fingers through it, the yellow color is sickly yellow not like the picture.
Thanks for your review.
The difference you noticed is due to the jacquard knitting technique. Jacquard patterns are created by interweaving multiple colored yarns, so it is normal to faintly see the underlying yarn layers through small openings in the top layer. This is a characteristic of the technique rather than a quality defect. That said, we completely understand that this may look different from what you expected, and we sincerely apologize for that gap in expectation.
We have also replied to you by email, and you are very welcome to continue discussing this with us there so we can assist you further.
I ordered a 4x and it's barely a US size 14. I reviewed the size chart so I was aware but wish it was roomier. It fits but barely.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
Nicely made and looks just like photos, but once it’s on it’s just too busy with the big bow and ribbons. I probably won’t wear it. It does fit well though.
Thanks for your review.
We are sorry to hear that the style did not feel quite right for you, although we are glad to know the item fits well.
We have replied to your email but have not yet received your response. You are very welcome to continue the discussion with us by email, and we will do our best to help you further.
I’ve purchased many different ones. I always get compliments on how nice they are. I love them !!
Obsessed with this Oxknit set 💫
Comfy, vibrant & effortlessly stylish—exactly what everyday fashion should feel like! Perfect for casual outings, travel days, or just when you want to feel stylish without trying too hard 💛
Definitely a wardrobe win!
I own about 47 Oxknit sweaters and this is by far one of my favorites. The color is vibrant and the medium fits perfect. I normally am in between sizes of medium and large. I received so many compliments on this one!
Everyone comments on my Oxknit, i love it deeply
This is my first Oxknit purchase, and I am hooked! I hesitated at first because reviews are often hard to come by, but everything about the "suit skirt" look amazes me.
I'm 5'2" and thought this style might overwhelm me, but instead it makes me look like the most stylish person around. I rationalized that if i only liked the top or the bottom the price was so low that it wouldn't matter if i could only use half of it. But i shouldn't have worried! i wear them together and separately. I know (sadly) that they're out of this particular pattern, but I wanted to say that this cotton is softer than soft. Because it's 100% cotton, it's breathable year-round, even in the two states I live in Wisconsin and Florida. It's very versitile. i ordered a large because i was worried about the chest size, but i probably should've gone with my usual size, M, because the sweater is quite roomy. The skirt's waistband allows for a lot of stretch. i may take the hem up a bit (easy to do because the finishing on the end of the skirt is nice and flat and sewable, by hand or machine. Right now, I'm just wearing it sitting higher than I usually would, and the sweater covers the waistband. Love the length of the sweater -- not too long, but nothing like cropped.
I admit, i just bought two more in this general style (sizing down this time) in different patterns because both being on the cutting edge of fashion and switching to natural fibers (like cotton) are important to me.
I only regret that because this one is sold out, no one may ever get to see the review. i should also mention that i'm glad i pulled the trigger when i did because two days later, all the sizes were sold out. Amazon sells some Oxknit items, and that may get you a better shipping price, but they don't run sales.
I am pleased
