Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on underwears, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Cotton T-Shirts
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Bring the sunshine with bold sunset stripes in a classic retro palette.
Channel pure 70s nostalgia with this soft knit tee, featuring horizontal stripes in burnt orange, golden yellow, chocolate brown, and cream. The warm, saturated tones evoke endless summer days and laid-back California vibes.
Cut in a relaxed fit from breathable fabric, it’s perfect for casual layering or solo wear. Whether you're hitting the record store or grabbing an iced coffee, this tee adds instant vintage energy to any outfit.
A bit more form fitting then I expected for an extra large
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. Since fit can vary from person to person, the wearing experience may also differ. We kindly recommend checking the size chart on the product page, as it can help you choose the most suitable size.
Great feel I like the softness
Nice quality, good fit and I have recieved positive comments regarding the t shirt and the retro style.
the neck hem came loose after the first wear
Great design, but terrible execution!
Hi,
Thank you for your feedback.
We're glad to hear that you love the design, but we're sorry to hear that you had issues with the execution. Our products are all heat-set after sewing, so they usually won't shrink unless they are washed at high temperatures, ironed, or tumble dried. We recommend hand washing at a temperature below 30 degrees for the first-time wash, but you can also machine wash it. Just be sure to dry it flat and avoid high temperatures to prevent any shrinking. If you have any further concerns, please don't hesitate to reach out to us. We value your satisfaction and we'll do our best to assist you.
Best regard,
Oxknit Customer Service Team
Spot on item when I received it.when i applied for a refund, they asked me to wash it first. I didn't bother i wont purchase another thing from them
Thanks for your review.
We are very sorry for the inconvenience caused.
Sometimes light surface marks that occur during transit can be removed after washing. If you would prefer not to wash the item, we can also resend a new one to you directly instead.
We have also replied to you by email, and you are very welcome to continue discussing this with us there so we can help you further.
The knit fabric is super manufactured and is already fraying. I put it through one wash because of the chemical smell when I got it and parts of it are already fraying. The knit is super thin I can see my fingers through it, the yellow color is sickly yellow not like the picture.
Thanks for your review.
The difference you noticed is due to the jacquard knitting technique. Jacquard patterns are created by interweaving multiple colored yarns, so it is normal to faintly see the underlying yarn layers through small openings in the top layer. This is a characteristic of the technique rather than a quality defect. That said, we completely understand that this may look different from what you expected, and we sincerely apologize for that gap in expectation.
We have also replied to you by email, and you are very welcome to continue discussing this with us there so we can assist you further.
I ordered a 4x and it's barely a US size 14. I reviewed the size chart so I was aware but wish it was roomier. It fits but barely.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
Nicely made and looks just like photos, but once it’s on it’s just too busy with the big bow and ribbons. I probably won’t wear it. It does fit well though.
Thanks for your review.
We are sorry to hear that the style did not feel quite right for you, although we are glad to know the item fits well.
We have replied to your email but have not yet received your response. You are very welcome to continue the discussion with us by email, and we will do our best to help you further.
I’ve purchased many different ones. I always get compliments on how nice they are. I love them !!
Obsessed with this Oxknit set 💫
Comfy, vibrant & effortlessly stylish—exactly what everyday fashion should feel like! Perfect for casual outings, travel days, or just when you want to feel stylish without trying too hard 💛
Definitely a wardrobe win!
I own about 47 Oxknit sweaters and this is by far one of my favorites. The color is vibrant and the medium fits perfect. I normally am in between sizes of medium and large. I received so many compliments on this one!
Everyone comments on my Oxknit, i love it deeply
This is my first Oxknit purchase, and I am hooked! I hesitated at first because reviews are often hard to come by, but everything about the "suit skirt" look amazes me.
I'm 5'2" and thought this style might overwhelm me, but instead it makes me look like the most stylish person around. I rationalized that if i only liked the top or the bottom the price was so low that it wouldn't matter if i could only use half of it. But i shouldn't have worried! i wear them together and separately. I know (sadly) that they're out of this particular pattern, but I wanted to say that this cotton is softer than soft. Because it's 100% cotton, it's breathable year-round, even in the two states I live in Wisconsin and Florida. It's very versitile. i ordered a large because i was worried about the chest size, but i probably should've gone with my usual size, M, because the sweater is quite roomy. The skirt's waistband allows for a lot of stretch. i may take the hem up a bit (easy to do because the finishing on the end of the skirt is nice and flat and sewable, by hand or machine. Right now, I'm just wearing it sitting higher than I usually would, and the sweater covers the waistband. Love the length of the sweater -- not too long, but nothing like cropped.
I admit, i just bought two more in this general style (sizing down this time) in different patterns because both being on the cutting edge of fashion and switching to natural fibers (like cotton) are important to me.
I only regret that because this one is sold out, no one may ever get to see the review. i should also mention that i'm glad i pulled the trigger when i did because two days later, all the sizes were sold out. Amazon sells some Oxknit items, and that may get you a better shipping price, but they don't run sales.
I am pleased
