they want me to pay to ship this cheap shirt all the way to China in order to get a return. Absolutely not worth it, will never buy from them again.
Material is cheap and falls apart after a few washes.
Thanks for your review.
We completely understand your concern, and we are very sorry for any inconvenience this may cause. If you would prefer to return the item for a full refund of the item price, we are afraid that the return shipping fee would need to be covered by you, as the item was initially reported as a fit issue in your first email.
I’d love to tell you this a great shirt, but unfortunately the shipping and delivery company chosen lost or stole the package after lying about a road closure the day the supposedly attempted delivery. The entire order has been missing in action for over a month and a half. I have been in contact with both OXknit and the shipping/delivery company more than eight times trying to track the package down — only to receive veiled promises of delivery or redelivery in the near future only to never receive a delivery update or the actual package. They won’t even issue a refund for the order that is clearly lost. It has been the worst shopping experience I have had in recent memory.
Thank you for your review.
We are very sorry that the parcel was lost in transit. To resolve this, we arranged a replacement order for you, and it has now been delivered. We sincerely hope you are satisfied with the items.
We truly apologize again for the inconvenience this has caused.