I like this sweater but it had an ink stain on one of white stripes. I had to pre treat it and wash it immediately. It’s not completely out but it’s not as noticeable now.
Dear valued customer,
Thank you for your feedback.
We are sorry to hear that you received a product with an ink stain on one of the stripes. We apologize for any inconvenience this may have caused. We are glad to hear that the stain is less noticeable now, but please do not hesitate to reach out to our customer service team if you encounter any further issues. We strive to provide high-quality products and we will take your feedback into consideration for future improvements.
Thank you for choosing our Vintage Style.
Have a blessed day!
I like this sweater, it fits well. The collar is bigger than I thought but not a big deal. Smelled very strongly of smoke when it arrived.
Hi,
Thank you for notifying us of your complaint and we sincerely apologize for the inconvenience caused.
We're glad to hear that you like the sweater. We apologize for any inconvenience caused by the strong cigarette smoke smell upon arrival. We will report this to our logistics department to ensure that this does not happen again in the future. Thank you for bringing this to our attention.
Have a great day!
I like this sweater, but it smelled very strongly of cigarette smoke when it arrived .
Hi,
Thank you for notifying us of your complaint and we sincerely apologize for the inconvenience caused.
We're glad to hear that you like the sweater. We apologize for any inconvenience caused by the strong cigarette smoke smell upon arrival. We will report this to our logistics department to ensure that this does not happen again in the future. Thank you for bringing this to our attention.
Have a great day!
Great shirt. Will purchase more.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Upon receiving my shirt, I opened and tried on and noticed a hole in the seam on the side. Dissapointed
Dear,
We sincerely apologize for the inconvenience caused.
We have a strict quality control before items are packed and shipped. If your items come with bad quality, please feel free to contact our email address: support@oxknit.com. We will also send an email to you to confirm the problem, please pay attention to your inbox and we will provide a reasonable solution for you.
Have a blessed day!
