Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on underwears, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Top
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Love this Hoodie! Causal wear. Very Comfortable.
I love the vintage sweaters! They are comfortable and fit so nicely!
Very cute but very white in the photo. In person it’s more of a cream color.
The sleeves are too short. I have to scrunch the sleeves up if I want to wear this. Otherwise, it looks ridiculous. I’m 5’7”, 130#
For the price, can’t beat it! It’s vintage vibes with decent material-but perfect for what it is. People ask me where I got it all the time.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
The sweater looks exactly like the picture. The material is medium weight. I wore it with a white button down collared shirt to make it pop! I added dark colored blue jeans and it worked! Not bad at all!
This sweater ended up being exactly what I’ve been looking for and it’s the perfect weight and super comfortable and I’ve gotten 1 million compliments on it. Now I haven’t washed it yet so here’s to hope it holds up as well as it should.
So at first I got confused with the Shop tracking app and thought my package was sent back.... Lol how much did I make a mistake? I went back to my JanWen tracking and found the proper order. Waited patiently for when they original delivery date window and I just got them!! Wow ! 😲 😘 Such gorgeous, bright 🌞 vivid colors, excellent quality, well made and XXL fits perfectly after I took my own measurements. I'm 5'9" 191# and bust 42" waist 38". I am currently wearing the fun pink LS happy sunny flower with cha cha sleeves. Can't wait for a little more warmth to wear the SS ones. Yippie Kay Yay!! 😀
I get tons of compliments on this one!
Absolutely love this shirt. True to size, good quality. For reference in 5.8 , 189 pounds and ordered an XL. Already bought more !
I love the art work.. for the price they are nice… but the designs are so cool, they shouldn’t be waisted on an ok fabric.. the sweater itself should be made more sturdier and solid… even if it cost more, I would have paid it
Ordered the Medium but wasn't even close to that size. I was very happy that Oxnit did send me an XL without exchanging the Medium.That one fit much better (more like a Medium) and I gave the Medium to my 8 year old daughter.
Love this skirt- super comfortable, people can’t help but smile when they realize it’s a squirrel on a skirt! maintains shape after proper washing.
I ordered my usual size L based on the size chart. It’s very cute looking but very narrow. The fit is not generous. Not worth returning, it was cheap.
I emailed the company about 30 days ago and never received a response back, until 45 days later asking for a review. Customer service can use some improvement.
I love the look of the shirt, but I can’t wear it due to the size. I would recommend going one size up. I guess I will find a friend that can fit the shirt.