This is a gorgeous set! I am really in love with it. I wore it to work and it cheered everybody up on a really rainy day :-) it’s gorgeous and I can’t wait to wear it again. I got so many compliments but the way it made me feel is better than any compliment I could receive!
I would like to return this outfit due to very poor quality. I wrote an e-mail in order to arrange the return but beside the information that my message was received nobody wrote back. Now I’m asked to write a review….well: The material is very poor, it’s very thin and just looks cheep. The sewing is poorly done too. I would like to return the product due to poor quality. Please send a return label so I can return it.
We’re sorry for the inconvenience. We replied to your email on August 6, but sometimes our messages may be filtered into the spam or junk folder. Please kindly check those folders as well for our response regarding your return request.
Very poor quality material - super thin knit. SIzing not consistent with standard sizing. Look and feel not consistent with description. Tried to review options to return but customer service said not an option unless I paid full price to return to china which was more than I paid for the 4 items. There was no wiggle room and eventually they agreed to a $25 refund and to keep the items and gve them away. I donated them to Value Village. They could not be worn - super shabby materials,. TOTAL waste of money - buyer beware. Do not shop here.
We’re very sorry to hear that the items did not meet your expectations.
This particular style is made using a jacquard knitting technique, which means the pattern is created by knitting different yarns directly into the fabric rather than printing it on the surface. Because of this construction, the thickness can vary depending on the complexity of the design. More detailed patterns generally use more yarn and may feel thicker, while simpler designs can feel lighter.
Regarding sizing, we do not follow one specific country’s standard sizing system. For this reason, we provide a detailed size chart on every product page and recommend checking the garment measurements before ordering.
We also clearly state in our return policy the situations in which return shipping is the customer’s responsibility. Since the original items were still being kept, we were unfortunately unable to provide a full refund at the same time. During our communication, we offered three different after-sales solutions and also increased the partial refund amount in an effort to find a more acceptable resolution.
We’re sorry that the final agreed 25% partial refund still did not leave you satisfied. We understand your disappointment and regret that we were not able to reach an outcome that better matched your expectations.
Unfortunately the skirt is unwearable, even with nude undergarments.
Thanks for your review.
We are very sorry to hear this and truly regret that the item did not meet your expectations. Could you please send a few photos showing the issue you are facing to our after-sales email support@oxknit.com? We would like to check this further with our team and help provide a proper solution for you as soon as possible.