Nossa apólice tem duração de 30 dias. Portanto, processe a devolução dentro do prazo estipulado pela política e aguarde de 1 a 2 semanas a partir do momento em que você enviar sua devolução para que ela seja processada.
Você receberá um e-mail assim que sua solicitação de devolução for processada com sucesso.
Assim que seu item devolvido for recebido e estiver em conformidade com nossa política de devolução, emitiremos um reembolso para você por meio do método de pagamento usado no momento da compra.
Perceber:
Por motivos de higiene, a menos que os itens estejam visivelmente defeituosos, não podemos oferecer reembolsos em roupas íntimas e cuecas.
Situações em que reembolsamos
Problema com o produto
Se o produto não corresponder ao que você deseja ou tiver um problema de qualidade, processaremos um reembolso em até 3 dias úteis.
Fora de estoque
Caso o produto que você comprou esteja fora de estoque, entraremos em contato por e-mail para oferecer a você a opção de reembolsar ou aguardar até que esteja em estoque.
Problemas com o PayPal
Se o nome e o endereço da sua conta do PayPal não corresponderem aos do seu pedido, enviaremos um e-mail para verificação. Se não houver resposta em até 3 dias úteis, reembolsaremos o pedido automaticamente.
Situações em que não cobrimos a taxa de envio:
1. Escolha o tamanho errado, o estilo errado;
2. Não quero/gosto;
3. Não há nada de errado com o produto, só quero devolvê-lo.
Qualquer outra dúvida entre em contato: support@oxknit.com.
Processo de devolução:
Por favor, inclua as seguintes informações no pacote de devolução:
① Número do pedido e SKU do produto do(s) item(ns) que você devolver.
(Devolução somente pelos correios locais. (Você pode incorrer em impostos de importação e a entrega pode ser atrasada se escolher serviços expressos como DHL, UPS, TNT e FEDEX))
② Etiqueta de envio (fora da embalagem).
③Número de rastreamento.
④ Motivos da devolução.
Por favor, envie um e-mail e comprove o problema do item (foto do problema relacionado à qualidade do item, tamanho errado, etc.). Nós reembolsaremos após recebermos o pacote e inspecioná-lo.
Se a devolução for causada pelo consumidor, este será responsável pelo pagamento da taxa de envio. A taxa específica dependerá da empresa de entrega expressa escolhida.
Se, por nossos motivos, os produtos recebidos estiverem danificados ou não estiverem corretos, o consumidor não será obrigado a arcar com a taxa de envio por esse motivo.
Obrigado por comprar na OXKNIT!
- Tricotado Camisetas
- Fio 100% algodão
- Decote gola
- Sem forro
- Ajuste regular
- Lavável à máquina
Tecido &e Cuidados
- Máquina Delicada Lave a 30 graus (86℉) com cores semelhantes.
- Passe a ferro do avesso em temperatura baixa.
- Armazene na horizontal.
- Não secar na máquina.
- Não utilizar alvejante.
Um visual universitário limpo em verde floresta rico — camadas retrô clássicas facilitadas.
Canalize o estilo atlético atemporal com este suéter masculino retrô de malha universitária. Confeccionado em um verde-floresta profundo, apresenta listras brancas na gola, punhos e bainha para um toque vintage ousado. A malha leve garante conforto respirável, mantendo uma silhueta elegante e estruturada.
Seja combinado com jeans, calças ou sobre uma camisa de colarinho, esta peça básica inspirada nos anos 70 oferece praticidade no dia a dia com uma referência nostálgica ao estilo clássico universitário.
My husband and I ordered four items from this site. They arrived relatively quickly and were decent quality. Since we were ordering from overseas, we followed the recommendation and ordered larger than our normal size. We could have easily ordered our regular size - these are not the tiny clothes you get from SHEIN or temu. What we got was as pictured and we are happy with the clothes, just should have ordered a size down.
good quality and size was as expected. it was delivered in 1 week to Belgium
Due to their crap Instagram commerce app, i received 2 of these. Tried to return one by emailing or contacting a variety of ways. Clearly they're not interested once it's left their warehouse. So i would be very careful purchasing from them - if you need a different size than the one you receive, forget about it - too risky
I really love the vintage style OXKnit products offer. I really like this sweater. But I think OXKnit has some work to do in terms of delivery of service. First of all, I ordered this nice army green sweater you see here, but that's not what I received. I got the version of this sweater in black. It's nice in black too, so I kept it and ordered another one in green. I will find out if I will finally get the green version when the order arrives. Supposedly that will happen today.
But this brings me to another point about OXKnit. They ship their products from China, which probably has something to do with their ability to offer them for such reasonable prices. This makes the shipping process very slow. That 7-16 window is preceded by a sometimes-lengthy prep phase--and not just when certain items are out of stock, which is usually the reason they give. For example, I ordered a Men's Retro Style Green Knitted Long Sleeve shirt, and they shipped it quickly. That was November 14. Today is December 4. The shirt is still bouncing around in the mail somewhere. And the deplorable Chukou1 site has been remarkably vague about its whereabouts for most of the journey. Apparently it will arrive at some point in the next, I'm guessing, week. It's about a thirty-minute drive from me at present, being sorted by the folks at a USPS hub that has lost packages of mine on many previous occasions. Now, the follies of the USPS are not OXKnit's fault. But that they don't ship larger orders with a better international service for speedier delivery: that is. In a world where things like speed matter, this is something they should care more about. It makes for happier customers. Some of their products are available via Amazon.com; I would urge them to get as many products in as many styles as possible in warehouses that have services like Prime, however much I may detest Jeff Bezos for his union-busting, monopolizing, and ill-treatment of factory workers.
Bottom line: these products are lovely, and as a child of the 1970s, I love them; they're reasonably priced, they look great, what I have gotten from them is well-made and comfortable and fits nicely--these are, in short, good products. But an order place on November 14 should not be floating around in the mail on December 4--not in 2023 (almost 2024). And when I order an army green sweater, I should GET an army green sweater, not a black sweater in the same style. This is a really cool company. They just need to get their act together in some ways. Call this a four-plus star review for product quality, docked (and docked charitably) for the kinds of sorting and shipping issues I have recounted here.
The shirt style and fit is great for a BIG man like me, but the only thing I have problem with is the bottom of the sleeves stretches out too much. With that said I own at least 6 different shirts and plan on purchasing more.
Very nice shirt.
This dress was definitely not true to size. Maybe mine was mislabeled. I ordered a small and it fits like a large. I will be reselling this on Poshmark. I think it would have looked nice if it was fitted. The baggy look on a knit dress is not the look I was going for.
Unfortunately it’s not as pictured and not a slim fit as I was expecting. I still like it just wish the photo was more representative thaf it’s a looser fit. .
So cute and great quality! I ordered two more pieces after my initial order because I was so pleased.
I am thrilled with my order! I have been disappointed in the past with other companies and the quality of my purchase. Not this one! So cute and great quality.
I was honestly surprised by how nice these collared shirts are in person! I’m shocked there aren’t more reviews—they look and feel like something I’d buy at Nordstrom for $200–$400. The quality is incredible, especially for the price.
Best purchase ever. Great quality ships fast from overseas…. I’m going to be broke shopping here😵💫😵💫😵💫😵💫
I love everything about this shirt. The fabric is high quality and soft, the open back is super sexy, as is the deep v-neck in the front. Tons of compliments whenever I wear it.
True to size. I want more styles
Super cute. Had tons of compliments. The off the shoulder look got looser as the day went on. Wish the cut wasn’t so deep.
