As a larger guy I am always hesitant with ordering online. I took a chance anyway and ordered a size larger than I normally wear. My order literally just arrived. I opened it and loved the feel and how it looked in person. Tried it on and it’s definitely smaller than I expected and too small to wear. Again disappointed that the larger sizes don’t reflect what is seen in other retailers.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
Shirt was nice quality, but it had a hole in the seem of shirt and collar. Oxknit responded quickly and had me a new shirt delivered very quickly.
Thanks for your review.
We sincerely apologize if our previous message did not reach you successfully or was directed to your spam folder. The replacement has now been delivered, and we truly hope it arrived in perfect condition this time.
Like shown in the offer - nice retro Polo Shirt - good style and quality
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Loved the shirt but the shirt sizes r so so off
I ordered the biggest size u had for my so. Who is a big guy
And it didn't fit didn't return it bc too much money to sent it back
Hi,
Thanks for leaving a review! We're glad to hear that you loved the shirt, but we're sorry to hear that the size didn't fit. We highly recommend checking our size chart before making a purchase, and if you prefer a looser fit, we suggest going for a larger size. Our size chart can be found on the item page.
Thank you for your support and have a blessed day!
Top was extremely too small. Order 2 sizes up
Hi!
Thank you for sharing your feedback with us. We're sorry to hear that the size of our product did not meet your expectations. We understand how frustrating this can be and we apologize for any inconvenience caused. We recommend checking our size chart before making a purchase, as sizes may vary depending on the item. If you prefer a looser fit, we suggest going for a larger size. Our size chart can be found on the item page.
We understand your frustration with the return process and want to assure you that we do have a 30-day return policy in place. You can find more information on our return policy here: https://www.oxknit.com/pages/return-exchange.
We strive to provide our customers with the best shopping experience possible and we hope to have the opportunity to make things right for you in the future.
Have a blessed day!