I made a complaint to oxknit about my order a few weeks ago no got back to me about my order. The shirts I ordered are too small I asked how can I return for next size up and they gave me the run around and made hard for me to get my money back. I ordered four shirts size xL and I couldn't send back for 2xL you guys were charging me a whole lot of money to do that so I will definitely be reporting this site to the Better Business Bureau of Investigation
Dear,
Thank you for taking the time to leave us a review. We apologize for any inconvenience caused and we understand that the sizes may not fit well for some customers. We highly recommend checking our size chart before making a purchase. We take all feedback seriously and will use this to improve our product quality and sizing accuracy.
We understand your frustration with the return process and want to assure you that we do have a 30-day return policy in place. You can find more information on our return policy here: https://www.oxknit.com/pages/return-exchange.
We strive to provide our customers with the best shopping experience possible and we hope to have the opportunity to make things right for you in the future.
Thank you for bringing this to our attention.
Best regard,
Oxknit Customer Service Team
I cant review this because it hasn't arrived in 3 months.
Dear
We apologize for the inconvenience and frustration you have experienced with your order. We are sorry that customs lost your parcel and we will do our best to rectify the situation for you.
Please feel free to contact us via email and we will be more than happy to arrange a resend or a refund for you.
We appreciate your patience and understanding in this matter. We are looking forward to your reply so we can assist you further. Thank you for bringing this to our attention.
Sincerely,
Oxknit Customer Service Team
Quality and comfort
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
What a wonderful shirt and vibrant colors. Love the feel of it. Only bad thing is that I wish it was a porker more “breathable” All around though a great piece
Hi!
Thank you for taking the time to leave a review. We're so happy to hear that you love the vibrant colors and feel of our Polo Shirt. We appreciate your feedback regarding the breathability and will definitely take it into consideration for future designs.
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Thank you for your support!
Lots of positive comments from others about how good it looked.
Love the vintage pattern and the feel of the knit