Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on underwears, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted sweater
- 45% Cotton, 50% Polyester, 5% Spandex
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Stand out in this bold geometric sweater featuring a vivid pink base and striking teal diamond pattern.
Channel serious retro energy with this head-turning diamond knit sweater. The design features an all-over teal geometric lattice pattern against a rich pink background, creating a bold contrast that pops. Inspired by mod-era aesthetics, it's perfect for vintage lovers who aren’t afraid of a little color.
Crafted from a soft, mid-weight knit, it offers all-day comfort with a tailored, flattering fit. Ideal for styling with dark denim or tailored trousers, this piece adds a punch of personality to casual and smart-casual outfits alike.
Zipper was way too small and wouldn’t zip up without a struggle. Also sewn in for a woman’s sweater! Would not recommend..
We love this shirt! So unique. Great quality.
I love the color and design. It's beautiful, lively and pairs well with white jeans. I did wash cold, inside out and laid out to dry, but it shrunk a bit, so be aware of that. And shipping took a while from this company. All the same--LOVE their designs.
This flower bomb is the explosion for the summer. This outfit was such a big talk, everyone kept complimenting me . This picture does her no justice, she’s a beauty when you see her. To wear her is to be all that and more.
Love this sweater, their fit recommendations were spot on. It did take a little while to get here but was worth the wait. Comfortable and cute, always gets compliments.
This is my 5th OXKnit - and I'll be ordering more for sure. It's well made - and I love the look.
I've seen OXKnit's ads for a while now and the designs always catch my eye. Cool with a retro vibe. I finally ordered a few including this one - saw how great they were - and then ordered a few more... I have 5 so far... The quality is amazing and the price is perfect. I would have ordered another one today - but the one I wanted was already sold out.
I cant say one bad thing. I ordered for our baby shower and I got ALOT of compliments!
This purchase exceeded my expectations. The fit was perfect. The look and feel…excellent. I wish this particular style came in more colors. I have to say…the pink was a hit.
The Color Just Pops☀️ Zip Up Sweater Is So Comfortable.