Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on underwears, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted polo
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Arrived on time and in good condition, everything as pictured on the site.
This is so soft and light, it's very easy to wear for those of us with tactile sensitivities. It's also, in my friend's words "downright snazzy" in a lighthearted yet fashionable way. I've never received so many compliments!
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I love everything about this shirt. The fabric is high quality and soft, the open back is super sexy, as is the deep v-neck in the front. Tons of compliments whenever I wear it.
True to size. I want more styles
Super cute. Had tons of compliments. The off the shoulder look got looser as the day went on. Wish the cut wasn’t so deep.
This is my favorite purchase from Oxknit!!!! Wore it on a cruise for the first time and received a ton of compliments.
I got this because it haunted my algorithm for weeks. I never buy yellow but I am glad I did because this is my favorite shirt of all time. I wore it last week and got so many compliments. I felt like the happiest Sunbeam version of myself. I will be buying more designs. Well made, cute and colorful with a vintage flare. Perfect.
Arrived on time and in good condition, everything as pictured on the site.
Colors are vibrant and super cute!
The sleeve length is okay, but I feel like there isn’t much give in the sleeves, so if you have any bulk in your upper arm it’s a no. And the length of the sweater is very generous. At 5’7”, shirts usually hit me about right, but this hits way low on my hip, which is not flattering with the stripe. Kept this and one other tiger print sweater because I needed them for an event but it would otherwise have been a return.
Love the colors and the print but it is very long and hits at an odd place on the hip. I am 5’7” and if I tuck it in the get a better fitted look, it is too bulky under the clothes because there is so much of it.
I really liked the style of this shirt and had high hopes for it. I’m a bigger guy, but even the largest size was still too small — and normally, the size I ordered would be much too big for me. Just a heads-up that the sizing runs quite small. Unfortunately, the return process was more hassle than it was worth.
