Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted polo
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
A kaleidoscope of energy straight out of the swinging sixties.
This bold button-up knit polo is pure pop art perfection, channeling 60s mod vibes with a hypnotic pattern of multicolor concentric circles. Bursting in yellow, orange, blue, and black, it’s a wearable piece of art with groovy attitude. The cobalt blue collar, cuffs, hem, and placket keep it crisp and structured.
Crafted from breathable knit for a comfortable fit, this shirt turns up the volume on any retro look. Pair it with slim trousers, flared jeans, or shorts for a standout style statement, day or night.
Oxknit claims I didn’t give them my correct delivery address. I gave them the correct delivery address again. Interestingly I have purchased from them before with zero issues regarding delivery. Their solution was to then send the shirt I ordered to California! I live in Oklahoma!! And, the shirt I ordered had already made it to Oklahoma!!! They then wanted me to pay more money to ship my order back to Oklahoma from California!!!! They haven’t contacted me since regarding an acceptable solution. Even after acknowledging that I corrected the delivery address for them.
Unbelievable!!!!!! Will have to take my business elsewhere.
Hi,
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced with your recent order. We have checked our records and noticed that we did reply to your email to confirm the address, but unfortunately, we never received a response from you. To protect your privacy, we cannot disclose too much information here, but we will be reaching out to you via email to address your concerns. Again, we apologize for any frustration this may have caused and we hope to find a suitable solution for you.
Thank you for your understanding.
My only problem was that it took a long time receiving my items.Almost a month
Great shirt and great shorts
This online store is perfect if your body looks like you might be malnourished. I wear a 2XL and I ordered a top that I could not even get over my shoulder. I then saw the measurement chart and discovered I would need to buy a 4xl to wear tops from your store. I wanted a replacement and was told i would need to return it AT MY COST, to an address IN CHINA! AND THEN I WAS TOLD THAT THEY DID NOT HAVE MY SIZE. THEY OFFERED ME A COUPON CODE, BUT GUESS WHAT? OF THE 4 OTHER TOPS I LIKE, NONE WERE EVEN OVER XL IN SIZE! SO I HAVE A TOP I CANNOT FIT, AND A COUPON CODE FOR CLOTHES NOT AVAILABLE IN MY SIZE. OH, AND I DID LET EVERYONE KNOW ABOUT MY EXPERIENCE WITH THIS STORE
This shirt is the best in the Spring (at the office)
Great customer service my shirt was defective the Sent a replacement right away
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I love the brand and the style of these shirts. I got a lot of compliments when I wore it.
Wore this item for my birthday and it was a nice fit. Received a lot of compliments.
I wore this shirt recently. Got yelled at by a bicyclist - "Dope shirt!" Fun to wear.
This is cute, but only because I'm super slim right now. 125lbs, size S. The top is more like a crop top so it's great if you're not afraid to show a little skin. If I gain any weight whatsoever, this will be way less flattering.
I love the shirt. Was able to make a great impression at my ex wife's graduation party for her doctorate. OXNIT is the best for my 53 year old style.