Love the shirts. Amazing quality. Will be ordering again for sure. Lots of compliments
I got this email saying, “ We fulfilled your order from our store OXKnit 45 days ago and would love to get your feedback”
This is not true! I have ordered this shirt back in October. I was notified by Oxnit that it will be delivered between Nov. 10th to 17. To this date I still haven’t received my shirt! When I look at the tracking it hasn’t moved from the warehouse in my city since November 27th. I have emailed Oxnit several times about how long it is taking. They keep telling me it should receive it within a week, but is never shows and the track hasn’t been updated since Nov 27th. My last three e-mails I have sent to Oxnit concerning this issue have been completely ignored. Then I get the,”Share your Thoughts” email from Oxnit. So here are my thoughts. When you give a date to receive your product. Make sure you can fulfill that date. Answer your customer service emails, before you send and e-mail to review your product!
My main question still remains unanswered after all this time. I don’t expect an answer for OXnit anymore. When will I get my shirt?!
Ps
I will never order anything from this company again!
I bought this for my boyfriend and ordered an Xtra-L. It fir more like a large and ended up keeping it for me to wear instead
Hi!
Thank you for taking the time to leave us a review.
We apologize for any inconvenience caused and we understand that the sizes may not fit well for some customers. We highly recommend checking our size chart before making a purchase, and if you prefer a looser fit, we suggest going for a larger size. Our size chart can be found on the item page.
Thank you for your support and have a blessed day!
Terrible customer service, they don't apply European law regarding exchanges. Product seems good
Dear,
Thank you for taking the time to leave us a review. We apologize for any inconvenience caused and we understand that the sizes may not fit well for some customers. We highly recommend checking our size chart before making a purchase. We take all feedback seriously and will use this to improve our product quality and sizing accuracy.
We understand your frustration with the return process and want to assure you that we do have a 30-day return policy in place. You can find more information on our return policy here: https://www.oxknit.com/pages/return-exchange.
We strive to provide our customers with the best shopping experience possible and we hope to have the opportunity to make things right for you in the future.
Thank you for bringing this to our attention.
Best regard,
Oxknit Customer Service Team
Just recently attended my 30th high school reunion and wore this shirt. Sooo many old friends asking how I scored such a cool shirt. But where’d the matching shorts go??
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!