Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Sweater
- 45% Cotton, 50% Polyester, 5% Spandex
- Collar neckline
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
A classic winter knit that brings retro holiday charm to your modern wardrobe.
Celebrate the season with timeless style. This vintage-inspired knit sweater features a bold reindeer and pine tree motif across the chest, framed by traditional Nordic patterns in black and red. The creamy base gives it a cozy, nostalgic feel that pairs perfectly with both denim and wool trousers.
Designed for comfort and warmth, this men’s holiday sweater is soft to the touch and perfect for chilly days or festive gatherings. The ribbed cuffs and hem add structure while keeping out the cold, and the detailed pattern ensures your holiday look is anything but ordinary.
Whether you’re headed to a Christmas party or just sipping cocoa by the fire, this sweater delivers feel-good festive vibes with a 70s twist.
This sweater is very cute and I get many compliments when I wear it. To be honest, I won’t order from OX again because it took weeks to arrive and came after the event for which I wanted it. I can imagine a return or exchange would be a long process, too.
The wait was worth it, very good quality and an excellent product
Not at all what I expected very disappointed
I love this cute sweater! The quality is great and the design is eye catching. I get so many compliments every time I wear it!! It’s perfect!
Pretty nice, haven’t worn it yet
It’s light, it’s fun, it makes everyone smile. The 100% cotton feels perfect, soft, breathable, easy to care for. Washes okay too.
This tip is quality! It not only looks good but feels good. Lots of compliments true to size. This is my 3rd purchase
First off the material is thinner than you would expect based on the photo images. But this is a good thing as I wanted to wear this on an upcoming vacation to St. Thomas. However I think lowering the price to around $39 would be more reasonable based on material quality. For reference I got a small and I am 5’ and 120 lbs. it did take several weeks to arrive but faster than the original promised date.
I love this top! It is roomy without being baggy. I'm 100lbs. And got size S. People! You CAN wash and dry on hot setting and it will shrink! It is 100%organic cotton! Anyways, my son and I love these shirts! He has a job where he has to wear a collar but gets sick of regular dress shirts. He has that retro hipster vibe taste and pulls this off quite well actually! He's 5'6" stocky through the shoulders and takes a men's small, BUT could take a medium just in case it gets put in the dryer, he can still wear it without it being too small... picture attached.