Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on underwears, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Polo
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Timeless vintage charm with fresh retro vibes—effortlessly classic.
Refine your retro style with this men's vintage-inspired knit polo. Designed in a classic cream color accented with subtle sky-blue wave trims on the collar and sleeves, this polo embodies the understated elegance of vintage fashion. Crafted from soft, breathable knit fabric, it ensures comfortable wear and versatile styling.
Perfect for casual weekends, social events, or simply bringing a touch of vintage sophistication to your everyday wardrobe. Pair effortlessly with chinos or jeans for a timeless retro look.
I really was looking forward to getting this shirt for Easter and spring. I love the style of it. However the color is not a light cream as shown. It’s very yellowy. I was so disappointed as I have bought several shirts and have been quite happy with them.
Hi,
Thank you for sharing your experience with us. We want to apologize for the disappointment and inconvenience you've experienced with your purchase.
We strive to accurately represent our products online, but please understand that sometimes colors can appear differently due to phone screens, light, in person and other reasons . We will make sure to update the product images to better reflect the actual color.
Thank you again for your feedback and we hope you can still enjoy the style of the shirt.
Have a great day!
Will definitely order again. Received order in about 7days. Tracking is definitely an issue though. I ordered directly from Oxnit, however you can purchase on Amazon if you have any reservations.
I just received my shirts and they did not disappoint. The quality was amazing. And the fit is awesome. I was skeptical ordering at first but I took a chance and I'm highly satisfied. I ordered the extra large and I could have ordered the 2X but I'm still comfortable with this shirt. Very good quality. I will be ordering more
Just recently attended my 30th high school reunion and wore this shirt. Sooo many old friends asking how I scored such a cool shirt. But where’d the matching shorts go??
This is my 5th OXKnit - and I'll be ordering more for sure. It's well made - and I love the look.
I've seen OXKnit's ads for a while now and the designs always catch my eye. Cool with a retro vibe. I finally ordered a few including this one - saw how great they were - and then ordered a few more... I have 5 so far... The quality is amazing and the price is perfect. I would have ordered another one today - but the one I wanted was already sold out.
Love the style and colors. My only issue is that after you wash it the sleeves and collar lose a little bit of their structure. Nice that it’s Lightweight as it keeps you cool in summer but could be a little heavier weight.
Hi,
Thank you for your review! We're glad to hear that you love the style and colors of our item. We appreciate your feedback about the sleeves and collar losing a bit of their structure after washing. We will definitely take this into consideration for future improvements. We're happy to know that the lightweight material keeps you cool in the summer. Thank you for choosing our product!
Best regard,
Oxknit Customer Service Team
The quality of this product is so good and no matter of the size or materos true as described.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Product seems it made of cheap material...and I didnt like it. if I could return it without any hassles I would.
Hi,
Thank you for sharing your experience with us. We want to apologize for the disappointment and inconvenience you've experienced with your purchase.
We understand how frustrating it can be to receive a product that does not meet your expectations. We have a 30-day return policy in place for situations like this. Please take a look at our return policy here: https://www.oxknit.com/pages/return-exchange. We want to make sure you are completely satisfied with your purchase and we would be happy to help you with a return or exchange.
Thank you for bringing this to our attention. We truly value your feedback and we will use it to improve our products and services in the future. Have a blessed day!
Best regard,
Oxknit Customer Service Team
Nice shirt, I wear a medium size and this shirt fits true to size, I washed it in cold water and air dried it, color didn’t fade. Satisfied with my purchase.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I too was concerned about what I'd receive in my first order from Oxknit, until it arrived (and in a reasonable timeframe). I haven't worn it outside since then as it hasn't been cool enough yet in the desert southwest - that's how heavyweight this shirt is. I did however toss it in a saddlebag and take it to show some friends who share the same color affinity, and they were all impressed. The only thing keeping it from 5-stars is that I haven't worn it riding yet, but it is true to size and I washed it once casually to erase shipping creases and it looks great!
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!