Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on underwears, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted sweater
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
When I saw this sweater, I knew I had to get it. The fabric is great, but I figured it would be because I've bought several sweaters from Oxknit, and i haven't been disappointed.
Good
This sweater is my favourite sweater. It's a 3XL knit sweater that provides me and other with joy because of the black cat. The blend is sturdy and warm without being itchy. I love the 15% wool, I think it could be a little bit more, like 30%, that would be great I think. The polyester, acrylic and nylon are all synthetic fibers. I don't like that, but at least it will mean that it will last a long time. The qualty is very good and I appreciate the little fuzzies that cover the sweater. It's not pilly and washes well. Remember to air dry--do not put in the dryer. I like wearing this sweater over a turle neck or a buttoned shirt. I feel it is very light and airy yet very warm and cozy. The length is good also. I roll the sleeves up at the cuff, the ribbing is well done at the cuff. The neck hole doesn't feel too tight, despite the fact that it is placed very high in the sweater, I like that because where I live, it is very cold, and I like that it keeps my neck and throat warm. The stitching is sturdy and none of the seams have started to unravel. No holes under the arms. The orange colour, a burnt tone, is very nice and not too Halloweeney. The black cat and the orange could give a Halloween vibe, but, it doesn't really. It's very sweet with the fuzzy lightness.
I got the black sweater with the birds and flowers. True to size for me. I ABSOLUTELY LOVE it! Finding 100%cotton that’s so adorable and affordable is like finding a unicorn under a rainbow with a pot of gold! Thank you!!
Kate Thomas
Absolutely love the sweaters
I just got my gurka trousers. They aren't as slim as I expected, and I understand what people meant about the buckles, but it feels authentic to a specific time. Remind of a pair I had as a kid. The buckle was tough then too. Just be careful how you put it on. It can cut you! They are very old-school workman trousers. I'll likely order another pair. Especially for the price! The material is like a pair of Dickies It should last a while.
They arrived in a decent amount of time. I placed the order on the 26th of December 2025. They just arrived today on 2nd January 2026.
Sweater got so many compliments. Please make more cardigans with design on front and back. It’s important. Look forward to new designs for me to wear. Thank you.
I went to the bank and got a compliment.
I went to rent a car and got a compliment on my sweater.
When you wear this sweater, get ready for compliments coming your way.
This sweater is adorable!!!
I watch “My Lottery Dream House” and David was wearing this shirt. I had to find and buy. I love it and receive compliments when I wear it.
Colors are great, fit is great, and this has become my favorite sweater. I love this site.
It was horrible. Knitting was very flawed and everything. Took a while but wasn’t worth the wait!!!!! Overpriced for the product