No curmstoner service. I received an item that was way to small. XXL like all the other items I ordered. I want a new cardigan to replace that one. No reply at all.
Thanks for your review.
We are very sorry to hear about your experience and truly regret the frustration this has caused. We completely understand how disappointing it must be to receive an item that was much smaller than expected.
We also sincerely apologize if you did not receive our email replies successfully or if they were directed to your spam or junk folder.
We absolutely want to help resolve this for you. For this size issue, we can assist with a replacement cardigan. Please kindly contact our after-sales email at support@oxknit.com, and we will check your case and provide a proper solution for you as soon as possible.
I pay for something different, days after the ad changed and appeared the sweater I’m reviewing. Putting on it’s horrible , the static of the poliéster only and the awful feeling in the skin. I never shop clothes online this was my first, NEVER AGAIN!!!
I wasn’t expecting this sweater/jumper to feel so good on, I have fallen to sleep in front of the tv several times wearing this piece… I can go to a punk concert or Rolling Stones or a Taylor Swift show with this on and I am COOL!!!!! I look how every teen desperately wants to look but I’m about 60 looking 45and my Oxknit pièces certainly help better than any micro shots or supplements!!!!!
This is a great product. Good quality. The fit is perfect! You never know with online purchases but I would recommend this company!