Our policy lasts 30 days. Please process the return within 30 days since delivered, and please allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we don't accept return for exchange or refund for Lingerie, underwears, Sleepwear, Swimwear, and Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased is out of stock, we will contact you via email to offer you the option to either get a refund or wait for restocked.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Polo
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Subtle texture meets vintage flair in this refined 60s-inspired knit.
Designed for the detail-oriented, this cream knit polo shirt features a repeating micro pattern in deep burgundy that gives off a textured, optical appeal. The wide spread collar and open placket reinforce the retro mod look, evoking the effortless charm of mid-century menswear.
Crafted in a lightweight knit, it’s breathable and soft with enough structure to layer or wear solo. Pair with high-waisted slacks, loafers, and a bold attitude for a true vintage revival.
I like the fit and the feel of this shirt. It is a bit thicker than I thought so in summer you have to check if you wanna wear it but besides that I would buy it again.
I was a bit worried about some of the online reviews but thought I'd give it a go. The shirt is reasonable quality and arrived in about a week. Bought a large which is my usual shirt size but could probably have gone with a medium.
I'm 6ft tall and 85kg .
I have over five sweaters and I enjoy the compliments I received everytime I wear one it's like I went back to the past.The sweaters looks great I plan to purchase another one tomorrow thank you for giving me a blast to my past👍🏾😁
This polo works great with slim jeans or khakis, adding a polished yet laid back vibe to casual outfits. Overall, a solid pick for anyone into vintage inspired wardrobe staples.
The quality and true fit of this shirt was amazing. I love the way it feels on your skin.
I have not received any of my orders.
Thank you for your review.
We’re very sorry that your order could not be shipped due to an incomplete shipping address. We also emailed you on June 5 regarding this issue, and we sincerely apologize if the message did not reach you or was filtered into your spam folder.
We’ll continue assisting you via email to help resolve this as soon as possible.
The products are nice but I have not received any of my orders
Thank you for your review.
We’re very sorry that your order could not be shipped due to an incomplete shipping address. We also emailed you on June 5 regarding this issue, and we sincerely apologize if the message did not reach you or was filtered into your spam folder.
We’ll continue assisting you via email to help resolve this as soon as possible.
Not arrived
Thank you for your review.
We’re very sorry that your order could not be shipped due to an incorrect shipping address.
We also emailed you on June 5 regarding this issue, and we sincerely apologize if the message did not reach you or was filtered into your spam folder. We’ll continue assisting you via email to help resolve this as soon as possible.
The product is OK… Definitely fast fashion that will serve for one season. Customer support is abysmal. I will not order from this company again.
We’re sorry to hear that your experience with our customer service did not meet your expectations. We truly appreciate your honest feedback and will use it to improve both our products and support. Please feel free to contact us directly so we can better understand what happened and see how we can help.
The size charts are completely off. I ordered a large based on the chart and I should have ordered a small. The shirts are cute, and are long enough to be almost dresses – but not quite. I’m a seamstress so I’m going to alter mine. They are definitely not able to be worn straight out of the bag unless you want to look dumpy. Two of the tops were very thin knit, while the other one was very, very thick.
Thank you for sharing your feedback. We’re very sorry that the sizing and fit did not meet your expectations.
Please contact our after-sales team and provide clear photos showing the garment measurements. Each product page includes a size chart, and since all items are measured by hand, a difference of approximately 2–3 cm is considered normal. If the measurements fall outside this range, we will take responsibility and assist you accordingly.
Regarding the difference in fabric thickness, these styles are made using a jacquard knitting technique, where the patterns are knitted directly into the garment. More detailed designs require more yarn and may feel thicker, while simpler patterns can feel lighter.
We truly appreciate your feedback and apologize that the items did not meet your expectations.
Stylish casual and can be dressing
I’ve now ordered three times from OxKnit, and they are quickly becoming my favorite source of cherished pieces. My first set was so adorable. It became the reason I needed to book a vacation – just wear it every day! The second set I ordered was out of stock, I was disappointed not to receive it. But they more than made it right by sending me a replacement and an additional free knitted shirt as a surprise! The quality, design, and Customer Service are all a 10/10.
I'm 6ft 2inches and this large ptint oxfit shirt set the tome for my day one at sea cruise to Cabo San Lucas as it raked in compliments from fellow cruisers and cruise employees. Took a sunset selfish it. Thank oxnit for making such high quality lightweight eye-catching tops 👌
I'm 6 foot 2 inches, and this Oxford pattern was awesome as it continued to get many compliments, as I made my way through the celebratory crowd on my cruise from many cruisers.\n On the 4th of July celebration on the cruise ship, thanks oxnit for this firecracker pattern lightweight casual top.
GreT green amd white eye catching patterned summer lightweight material lends itself to casual high end look. Wore on airline trip to Los Angeles and got many compliments on it from passengers, desk clerk, bell hop and waiter. I'm 6ft 2inches and 210 lbs Large fit nice. Thanks oxnit for another stunner. Everyone was watching in envy!!!