We’re sorry to hear that the quality did not meet your expectations, especially since you really liked the designs. We’d also like to clarify that our knitwear is designed and produced by us, and the pieces are made from 100% cotton yarn—we are not a dropshipping company.
Because cotton knitwear can be more sensitive to washing and drying methods, proper care is important to help maintain its shape and condition. We recommend a delicate machine wash at 30°C (86°F) with similar colors, ironing inside out on a low temperature, storing the garment flat, and avoiding tumble drying or bleach.
We truly appreciate you sharing your experience and feedback with us.