Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Top
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
This color and pattern is great! I love the simplicity. Pretty colors! It fits perfectly
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I love the shirt. Was able to make a great impression at my ex wife's graduation party for her doctorate. OXNIT is the best for my 53 year old style.
All people love my knit! Amazing print!, size is good, but just, very beautiful
The shirts are very comfortable, fit perfectly and look amazing. Really happy with the quality. Fast shipping too, took a little over a week to get to Canada. Thank you!
I love my flower knit polo but since i am a woman,the size fits on top but is of course a bit to narrow around the hips.I leave the two lower buttons open and enjoy my polo nevertheless.I noticed that the male polos have far more expressive colours and ideas.Why aren't there more polos like that for women?Or in womens sizes?Black and white dessins for women?That would be amazing!!
Eat your heart out, Kenzo - look at me!!!
Caution: This is a sweater not a t-shirt. Also buy a size at least two larger than normal. They run very small.
Very cute!
ANOTHER GREAT DESIGN. FITT WELL. JUST NEED TO SHORTEN THE SHIPPING TIME IT WILL BE BETTER.
THIS IS A NICE QUALITY AND DESING POLO. RECOMMENDED
💯🔥🔥🔥
This shirt is a very nice piece. The design and the color all come together and make for a very nice item. The fit is nice as well; I purchased a XXL, and it’s not too big, but it is not an extremely tight fit either which I appreciate.