Customer Reviews
Based on 6 reviews
50%
(3)
17%
(1)
0%
(0)
17%
(1)
17%
(1)
T
I ordered 4 items after carefully using both Oxknit’s size chart and their “What’s My Size” tool. Both recommended a 2XL for a slightly looser fit, which I like in a sweater. For reference, I’m 5’11”, 180 lbs, with an 44” chest and typically wear a size L in sweaters. I thought 2XL seemed odd, but I trusted their sizing tools. When the order arrived, it was immediately clear every item was far too big. I even tried shrinking them in the dryer, which helped a little but not enough to make them wearable, they still looked like I was swimming in someone else’s sweater, several sizes too large. The fabric itself is soft and the designers are pretty awesome, so I really wanted these to work, but the sizing was way off. Disappointing experience.
Hi,
We're sorry to hear about your disappointing experience with the sizing. We understand that the size calculate 'What's My Size' tool may not be 100% accurate for everyone, as everyone's figure is unique. We do recommend referring to our size chart for the most accurate fit. We also suggest considering a larger size if you prefer a looser fit. Our size chart is displayed on the item page for your convenience. Thank you for your feedback and we hope to make things right for you in the future.
Have a blessed day!
S
This is a really cool looking sweater. I wore it one time, and it got really stretched out and the neck and the sleeves. I don’t think it’ll last much longer, but for the price it’s a really cool item.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
We advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page.
Have a blessed day!
J
Trash! Don't buy this. No costumer support. Scam!
Hi,
Thank you for sharing your experience with us. We want to apologize for the disappointment and inconvenience you've experienced with your purchase.
We understand how frustrating it can be to receive a product that does not meet your expectations. We have a 30-day return policy in place for situations like this. Please take a look at our return policy here: https://www.oxknit.com/pages/return-exchange. We want to make sure you are completely satisfied with your purchase and we would be happy to help you with a return or exchange.
Thank you for bringing this to our attention. We truly value your feedback and we will use it to improve our products and services in the future. Have a blessed day!
Best regard,
Oxknit Customer Service Team
J
This is a great sweater. I got tons of compliments very comfortable.
Hi,
Thank you for your feedback and we are sorry for not making you satisfied.
To protect your privacy, we cannot disclose too much of your order information here, we will reply to your comments by email.
N
When you wear Oxknit sweaters. I love all of my Oxknit sweaters, but this one is my favorite.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Everything goes well!
