Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Top
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
A bold heart meets sweet retro stripes. Wear your love out loud.
Channeling the fun spirit of 1960s pop art, this sweater brings a whole lotta love. Featuring wide pink and white stripes and a vibrant red heart at center stage, it’s the kind of piece that makes any outfit instantly joyful.
The bright red hem and cuffs tie everything together in a bold contrast, while the soft knit ensures comfort and stretch. Whether it’s for Valentine's Day or just a "feel cute" kind of day, this one’s made for spreading good vibes.
Pair it with a mini skirt, flares, or denim overalls for the ultimate MOD revival.
I haven’t even worn this yet- received yesterday, hand washed with other knits and have noticed a hole at the seam of the neckline. Entire neckline is poorly sewn.
Hi,
Thank you for bringing this to our attention. We apologize for the inconvenience caused by the hole in the neckline of your sweater. Our team takes pride in crafting high-quality products and we're sorry to hear that this one did not meet your expectations. Please reach out to our customer service team and we will be happy to assist you with a replacement or refund. We value your feedback and will use it to improve our products in the future. Thank you for choosing our brand.
Have a blessed day!
Cute
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Love this sweater… it’s feels like a sweater sweatshirt combo in a way. It is a little baggy (like a sweatshirt) but I like it that way as it’s comfortable. I really like the retro like style as it makes it a little unique. I have been wearing mine in Feb.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Love this Zip top, and love it with the Tee! Great colors, nice knits, so comfortable.
Love this tee shirt! Comfortable to wear, I love the colors!
This cardigan is amazing, the colours are my favourite (hence buying it) the length is perfect. It stops people in the street to tell me it’s beautiful. If only oxknit dollar wasn’t US!
Definitely stood out with this one. It was slightly oversized to my liking. You should definitely wear it with a long-sleeved undershirt because of the material. It was dope though 💯
She’s takes the cake for me!!! I had her on at work the day we had a celebration. She stood out so loud and beautiful. I named her. “She takes the cake”!!! She’s everything and more. She stands out speaking loud and clear. “It’s me, the beauty “!!!
Love this Zip top, and love it with the Tee! Great colors, nice knits, so comfortable.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
This cardigan is amazing, the colours are my favourite (hence buying it) the length is perfect. It stops people in the street to tell me it’s beautiful. If only oxknit dollar wasn’t US!
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
When I wore this sweater. I had to fight off the women with a stick
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Definitely stood out with this one. It was slightly oversized to my liking. You should definitely wear it with a long-sleeved undershirt because of the material. It was dope though 💯
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!