Size are way to small checked the size chart ordered one size up still fit skin tight. Cost to return is too high. They don’t want to exchange they make it way too costly and hard. Won’t be ordering again.
Dear,
Thank you for notifying us of your complaint and we sincerely apologize for the inconvenience caused.
We have 30 days return policy. Please view our return policy here: https://www.oxknit.com/pages/return-exchange
We advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page. If the size of the received item is not similar as the size measurement, we will be very grateful if you can show us some pictures of measurements on the clothes to our email address support@oxknit.com. And we will responsible for the item if there is over 4cm/1.5 inch of size inaccuracy.
Best regard,
Oxknit Customer Service Team
This was exactly the kind of shirt I was looking for. I been trying to update my style a bit, and was inspired by actor LaKeith Stanfield and his retro vibes. Oxknit came across my timeline and I ordered two shirts. It took about 2 weeks and they did not disappoint. Great quality for a great price and I get compliments on the style. Looking forward to buying more pieces.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Never received my order
Hi,
Thank you for bringing this to our attention.
We apologize for any inconvenience you have experienced with your order. After we tracked your order, we found that it had failed to be delivered to you. We understand your frustration and we would like to offer our sincere apologies. We will do everything in our power to ensure that this issue is resolved as soon as possible. Please reach out to our customer service team with your order information and we will arrange a resend for you.
Thank you for your patience and understanding.
Best regard,
Oxknit Customer Service Team
Good look, feels good, not too warm. Size is as explained in the chart.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I like this sweater but it had an ink stain on one of white stripes. I had to pre treat it and wash it immediately. It’s not completely out but it’s not as noticeable now.
Dear valued customer,
Thank you for your feedback.
We are sorry to hear that you received a product with an ink stain on one of the stripes. We apologize for any inconvenience this may have caused. We are glad to hear that the stain is less noticeable now, but please do not hesitate to reach out to our customer service team if you encounter any further issues. We strive to provide high-quality products and we will take your feedback into consideration for future improvements.
Thank you for choosing our Vintage Style.
Have a blessed day!