Vår forsikring varer i 30 dager. Så vennligst behandle returen innen policyens varighet, og beregn 1–2 uker fra du sender returen i posten til den er behandlet.
Du vil motta en e-post når returforespørselen din er behandlet.
Når vi har mottatt den returnerte varen din, og den er i samsvar med vår returpolicy, vil vi refundere deg via betalingsmetoden som ble brukt ved kjøp.
Merknad:
Av hygieniske årsaker kan vi ikke tilby refusjon på undertøy eller truser med mindre varene er synlige defekte.
Situasjoner der vi refunderer
Produktets problem
Hvis produktet ikke samsvarer med det du ønsker, eller det er et kvalitetsproblem med produktet, refunderer vi deg innen 3 virkedager.
Utsolgt
Hvis produktet du kjøpte var utsolgt, vil vi kontakte deg via e-post og tilby deg valget mellom å refundere eller vente til det er på lager.
PayPal-problemer
Hvis PayPal-kontonavnet og -adressen din ikke samsvarer med bestillingens navn, sender vi deg en e-post for bekreftelse. Hvis du ikke mottar svar innen 3 virkedager, refunderer vi automatisk bestillingen.
Situasjoner vi ikke dekker fraktkostnader:
1. Velg feil størrelse, feil stil;
2. Vil ikke ha/liker ikke;
3. Ingenting galt med produktet, vil bare returnere det.
Andre spørsmål, kontakt: support@oxknit.com.
Returprosess:
Vennligst legg ved følgende informasjon i returpakken:
① Ordrenummer og produkt-SKU for varen(e) du returnerer.
(Kun retur fra det lokale postkontoret. (Du kan påløpe importavgifter, og leveringen kan bli forsinket hvis du velger ekspressfrakt som DHL, UPS, TNT og FEDEX)
② Fraktetikett (utenfor pakken).
③Sporingsnummer.
④ Årsaker til retur.
Send en e-post og bevis problemet med varen (bilde av varens kvalitetsrelaterte problem, feil størrelse osv.). Vi refunderer etter at vi har mottatt pakken og inspisert den.
Hvis returen er forårsaket av forbrukeren, skal forbrukeren være ansvarlig for fraktkostnadene. Det spesifikke gebyret bør være basert på hvilket ekspressselskap du velger.
Dersom varene som mottas av våre årsaker er skadet eller ikke er korrekte, og forbrukeren ikke er pålagt å betale fraktkostnadene av denne grunn.
Takk for at du handlet hos OXKNIT!
- Strikket T-skjorte
- 100 % bomullsgarn
- Uforet
- Vanlig passform
- Kan vaskes i maskin
Stoff &og omsorg
- Delikat maskin Vask på 30 grader (86℉) med lignende farger.
- Strykes på vrangen på lav temperatur.
- Oppbevares flatt.
- Ikke tørk i tørketrommel.
- Ikke blek.
Excellent product. I would like to buy others styles. Also would like to become one of your models and give promo to me would be a pleasure
I love all 20 of my sweaters. The designs are cool but the women’s designs are even cooler. I get compliments every time I wear one. The quality isn’t bad , just don’t put in the dryer. Lay flat to dry. I always buy the same size but some fit better than others. My only serious issue is that my past 3 purchases ,part of the order was not fully filled and I was forced to choose another sweater or get a refund for what was out of stock. The people at Oxknit need to work this out. If my order is confirmed, I shouldn’t get an email a week later saying that one of my sweaters is out of stock. At this moment I have 2 sweaters out of stock but waiting to be restocked. So there’s a lot of confusion on their end. Overall I still love everything I have bought and will continue to buy from them.
I got two of the French bulldog crewnecks and they are VERY cute and soft but really run large. I will try to exchange the medium for a small, but unfortunately they don't have Extra smalls!
After not receiving my order initially, I informed customer service of the issue and they sent me a new one immediately. I am impressed with their speedy response but also the item itself. The quality seems great. I haven't worn it yet, but the fit is good (I maybe could have ordered down but I didn't want to take the chance on it being too small) and it is so soft to the touch. For reference, I ordered a medium and it's just a touch looser than I thought it would be, but overall, I'm good with the fit. I am 5'3" and 130lbs
I ordered this in a medium, I'm an athletic build. The skirt fits a bit tight depending on what I had for dinner... Maybe size up if worried about stomach stuff ? Otherwise, great quality and I get lots of compliments on the outfit.
I bought this specifically because I like the brown. This is NOT brown and blue. It’s orange and grey?
I also got a size 2X because it said it was a US 14 and that is my size I even checked the sizing chart. It is definitely fits more like a 16 or 18.
As happy as I was last week-end with this wonderful shirt , on the stage for my birthday 🕺🤞❤️
I ordered this in a medium, I'm an athletic build. The skirt fits a bit tight depending on what I had for dinner... Maybe size up if worried about stomach stuff ? Otherwise, great quality and I get lots of compliments on the outfit.
As happy as I was last week-end with this wonderful shirt , on the stage for my birthday 🕺🤞❤️
Love this sweater so much! Got a lot of compliments! Not too warm not too cool. Love it love it.
My partner ADORES this shirt on me and compliments me every time I wear it! If makes me feel so happy and confident. And it's so comfy too! Really a quality top!
Excellent product. I would like to buy others styles. Also would like to become one of your models and give promo to me would be a pleasure