Vår policy varer i 30 dager. Så vennligst behandle returen innenfor policyens varighet, og gi det 1-2 uker fra du sender returen til den blir behandlet.
Du vil få en e-post når returforespørselen din har blitt behandlet.
Når ditt returnerte produkt er mottatt, og det overholder vår returpolicy, vil vi utstede en refusjon til deg gjennom betalingsmetoden som ble brukt ved kjøpstidspunktet.
Merk:
På grunn av hygienehensyn, med mindre varene er synlig defekte, kan vi ikke tilby refusjoner på undertøy, truser.
Situasjoner vi refunderer
Produktets problem
Hvis produktet ikke matcher det du ønsker eller produktet har en kvalitetsproblem, vil vi behandle en refusjon innen 3 virkedager.
Utsolgt
Hvis produktet du kjøpte var utsolgt, vil vi kontakte deg og tilby deg valget mellom refusjon eller å vente til det er på lager via e-post.
PayPal-problemer
Hvis navnet og adressen på din PayPal-konto ikke stemmer overens med din bestilling, vil vi sende en e-post for verifisering. Hvis det ikke kommer noe svar innen 3 virkedager, vil vi automatisk refundere bestillingen.
Situasjoner der vi ikke dekker fraktkostnader:
1. Velger feil størrelse, feil stil;
2. Ønsker ikke/liker ikke;
3. Ingenting galt med produktet, ønsker bare å returnere.
Andre spørsmål, kontakt: support@oxknit.com.
Returprosess:
Vennligst inkluder følgende informasjon i returpakken:
① Ordrenummer og produkt-SKU for varene du returnerer.
(Kun retur via lokalt postkontor. (du kan pådra deg importavgifter og leveringen kan bli forsinket hvis du velger ekspresstjenester som DHL, UPS, TNT og FEDEX))
② Fraktmerke (på utsiden av pakken).
③ Sporingsnummer.
④ Årsaker til retur.
Vennligst send e-post og bevis på problemet med varen (bilde av kvalitetsrelatert problem med varen, feil størrelse, osv.), vi vil refundere etter at vi har mottatt og inspisert pakken.
Hvis returen skyldes forbrukeren, skal forbrukeren være ansvarlig for fraktgebyret. Det spesifikke gebyret skal baseres på transportselskapet du velger.
Hvis det skyldes våre grunner, er varene som er mottatt skadet eller ikke korrekte, og forbrukeren skal ikke pålegges å bære fraktgebyret av denne grunn.
Takk for at du handler med OXKNIT!
- Strikket topp
- 100 % bomullsgarn
- Uforet
- Vanlig passform
- Kan vaskes i maskin
Stoff og pleie
- Delikat maskin Vask på 30 grader (86℉) med lignende farger.
- Strykes på vrangen på lav temperatur.
- Oppbevares flatt.
- Ikke tørk i tørketrommel.
- Ikke blek.
I've worn it twice, Ive gotten multiple compliments on how cute it is.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
100% cotton is good and the sweater fits well.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Small is a little larger than expected but I loved it 😊
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
This sweater fits great and is made well. I received lots of compliments.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Everything goes well!
It’s awesome. Fun. Soft. A work of art! Love the sunshine. A tad long as I am petite at 5’2” but still lovely. 🌞
Will definitely order again. Received order in about 7days. Tracking is definitely an issue though. I ordered directly from Oxnit, however you can purchase on Amazon if you have any reservations.
I just received my shirts and they did not disappoint. The quality was amazing. And the fit is awesome. I was skeptical ordering at first but I took a chance and I'm highly satisfied. I ordered the extra large and I could have ordered the 2X but I'm still comfortable with this shirt. Very good quality. I will be ordering more
Just recently attended my 30th high school reunion and wore this shirt. Sooo many old friends asking how I scored such a cool shirt. But where’d the matching shorts go??
This is my 5th OXKnit - and I'll be ordering more for sure. It's well made - and I love the look.
I've seen OXKnit's ads for a while now and the designs always catch my eye. Cool with a retro vibe. I finally ordered a few including this one - saw how great they were - and then ordered a few more... I have 5 so far... The quality is amazing and the price is perfect. I would have ordered another one today - but the one I wanted was already sold out.
The fit is perfect (skirt a little below the knee with a crop top that comes down to the natural waist). I got a lot of compliments. I have already worn the outfit a couple of times either as a set or mixed with other items. I love the creative and nostalgic designs and the quality you get for a reasonable price from Oxknit.
Really happy
Terrible customer service, they don't apply European law regarding exchanges. Product seems good
Dear,
Thank you for taking the time to leave us a review. We apologize for any inconvenience caused and we understand that the sizes may not fit well for some customers. We highly recommend checking our size chart before making a purchase. We take all feedback seriously and will use this to improve our product quality and sizing accuracy.
We understand your frustration with the return process and want to assure you that we do have a 30-day return policy in place. You can find more information on our return policy here: https://www.oxknit.com/pages/return-exchange.
We strive to provide our customers with the best shopping experience possible and we hope to have the opportunity to make things right for you in the future.
Thank you for bringing this to our attention.
Best regard,
Oxknit Customer Service Team
I loved it but it lasted only two weeks, I ripped it completely while playing badminton 😫 So do not make sport with it 🥲
Hi,
Tthank you for taking the time to leave a review. We're glad to hear that you loved them, but we're sorry to hear that they didn't last as long as you had hoped. Since this garment is made of pure cotton yarn, it has little elasticity, we recommend avoiding the Intense exercise while wearing them to prevent any damage.
If you have any further concerns, please don't hesitate to reach out to us.
Thank you for your feedback!
The materials feel good, and look amazing. I’m very satisfied with my purchase, and will definitely buy more.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!