Vår forsikring varer i 30 dager. Vennligst behandle returen innen 30 dager etter levering, og det kan ta 1–2 uker fra du sender returen i posten.
Du vil motta en e-post når returforespørselen din er behandlet.
Når vi har mottatt den returnerte varen din, og den er i samsvar med vår returpolicy, vil vi refundere deg via betalingsmetoden som ble brukt ved kjøp.
Merknad:
Av hygieniske årsaker godtar vi ikke retur for bytte eller refusjon av undertøy, nattøy, badetøy og truser med mindre varene er synlige defekte.
Situasjoner der vi refunderer
Produktets problem
Hvis produktet ikke samsvarer med det du ønsker, eller det er et kvalitetsproblem med produktet, refunderer vi deg innen 3 virkedager.
Utsolgt
Hvis produktet du kjøpte er utsolgt, vil vi kontakte deg via e-post for å tilby deg muligheten til enten å få refusjon eller vente på at varen skal være på lager igjen.
PayPal-problemer
Hvis PayPal-kontonavnet og -adressen din ikke samsvarer med bestillingens navn, sender vi deg en e-post for bekreftelse. Hvis du ikke mottar svar innen 3 virkedager, refunderer vi automatisk bestillingen.
Situasjoner vi ikke dekker fraktkostnader:
1. Velg feil størrelse, feil stil;
2. Vil ikke ha/liker ikke;
3. Ingenting galt med produktet, vil bare returnere det.
Andre spørsmål, kontakt: support@oxknit.com.
Returprosess:
Vennligst legg ved følgende informasjon i returpakken:
① Ordrenummer og produkt-SKU for varen(e) du returnerer.
(Kun retur fra det lokale postkontoret. (Du kan påløpe importavgifter, og leveringen kan bli forsinket hvis du velger ekspressfrakt som DHL, UPS, TNT og FEDEX)
② Fraktetikett (utenfor pakken).
③Sporingsnummer.
④ Årsaker til retur.
Send en e-post og bevis problemet med varen (bilde av varens kvalitetsrelaterte problem, feil størrelse osv.). Vi refunderer etter at vi har mottatt pakken og inspisert den.
Hvis returen er forårsaket av forbrukeren, skal forbrukeren være ansvarlig for fraktkostnadene. Det spesifikke gebyret bør være basert på hvilket ekspressselskap du velger.
Dersom varene som mottas av våre årsaker er skadet eller ikke er korrekte, og forbrukeren ikke er pålagt å betale fraktkostnadene av denne grunn.
Takk for at du handlet hos OXKNIT!
- strikket topp
- 100% bomullsgarn
- Uforet
- Vanlig passform
- Maskinvaskbar
Stoff & Pleie
- Delikat Maskin Vask på 30 grader (86℉) med lignende farger.
- Stryk på vrangen ved lav temperatur.
- Oppbevar flatt.
- Ikke tørketrommel.
- Ikke blek.
Perfect fit, beautiful and comfortable
I love this shirt, the shape, the cut, the quality, and I'm pretty sure it's one of those shirts that anyone could wear -- the shape and style are very forgiving and super stylish. I went through the Atlanta airport yesterday with this top and a matching skirt on, and I was stopped by so many people who smiled and said "great dress!" (Even though they were separates.) My one reservation -- I was told (my fault for not checking into it more) that Oxknit tops run small so I ordered up a size. I should've ordered down a size. I'm usually a medium, I ordered large, I should've ordered small. Now because the cut of the top allows it to be styled a lot of ways, the large is totally fine and looks nice, but I would've preferred a smaller fit. My advice: definitely don't size up, probably size down a size.
The size is very inaccurate. It s way to big. I ordered size S and it looks like size L. I need to return. Waste of my money and time.
Thanks for your review.
We are truly sorry to hear this and sincerely regret that the item did not meet your expectations. We understand how disappointing this must be.
Please feel free to contact our after-sales support team at support@oxknit.com. We will do our best to provide a suitable solution rather than having you return the item.
The size is very inaccurate. It s way to big. I ordered size S and it looks like size L. I need to return. Waste of my money and time.
Thanks for your review.
We are truly sorry to hear this and sincerely regret that the item did not meet your expectations. We understand how disappointing this must be.
Please feel free to contact our after-sales support team at support@oxknit.com. We will do our best to provide a suitable solution rather than having you return the item.
The size is very inaccurate. It s way to big. I ordered size S and it looks like size L. I need to return. Waste of my money and time.
Thanks for your review.
We are truly sorry to hear this and sincerely regret that the item did not meet your expectations. We understand how disappointing this must be.
Please feel free to contact our after-sales support team at support@oxknit.com. We will do our best to provide a suitable solution rather than having you return the item.
It came flimsy faded, and used looking straight out of the pack. There are no loops for the belt at all.
Thanks for your review.
We’re sorry to hear about the condition of the item you received. All products we ship are brand new and unused. Could you please send a few photos showing the issue you are facing to our after-sales email support@oxknit.com? We would like to check this further with our team and help provide a proper solution for you as soon as possible.
Was excited to receive this cute sweater, but unfortunately it is not anywhere near true to size. I got a small and it looks like an XXL. I am 5'1 and 113 lbs. for reference. I recommend sizing down if you can. I got the smallest size, so I do not have that option.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
This shirt is super cool and going on vacation with me! Size is spot on, quality is awesome, just like the other shirts in my order.
Seamless and easy plus received excellent customer service to accommodate my changes needed. Thanks again!
Odlično prileganje in zelo dobra kvaliteta.
I bought a few and love the way they feel and look. I will keep buying more.
Liked the sweater/jumper as soon as I saw it. It fits perfectly though likely I will need to wait until fall/winter to wear it (it is very warm, so not a summer wear).