The style of this shirt is 💯! truly perfect..the quality of the material is low.. If you can keep it clean and not wash it, you will get 3 usages out of it. It will get a little stretched out and some loose threads after that.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Wrong size
Hi!
Thank you for sharing your feedback with us. We're sorry to hear that the size of our product did not meet your expectations. We understand how frustrating this can be and we apologize for any inconvenience caused. We recommend checking our size chart before making a purchase, as sizes may vary depending on the item. If you prefer a looser fit, we suggest going for a larger size. Our size chart can be found on the item page.
We understand your frustration with the return process and want to assure you that we do have a 30-day return policy in place. You can find more information on our return policy here: https://www.oxknit.com/pages/return-exchange.
We strive to provide our customers with the best shopping experience possible and we hope to have the opportunity to make things right for you in the future.
Have a blessed day!
Ordered the item. Only to get notice that the package was being returned to the sender. When I attempted to communicate with the company to either resend the item or reimburse me it was impossible to connect with anyone. I just ordered one item as a trail run. I’m definitely not ordering anything else from this brand
Dear customer,
We apologize for the inconvenience and frustration you experienced with your recent order. We understand your disappointment and we are deeply sorry that you did not receive your package and were not reimbursed. We take full responsibility for this and we would like to assure you that this is not the level of service we strive to provide.
We would like to make this right for you. Please reach out to our customer service team at support@oxknit.com and we will be more than happy to assist you with a replacement or a refund. We value your feedback and we will use it to improve our processes and ensure that this does not happen again in the future.
We appreciate your support and hope to have the opportunity to serve you better in the future.
Best regards,
Customer Service Team
Great product I have bought three shirts so far. Would recommend
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Everything goes well!
Quality is good, love this shirt. It’s a good purchase!