Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted T-Shirts
- 100% cotton
- Collar neckline
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
A knit for wanderers – pixel desert meets 70s soul.
This men’s knit sweater is a wearable postcard from the retro American Southwest. Featuring a monochrome landscape of cacti, palm trees, and mountains, the pixel-style black graphic wraps around a soft cream base, evoking sun-bleached road signs and vintage desert motels.
Minimal in tone but bold in mood, it’s a piece for slow days, long drives, and lovers of stillness. Designed to bring quiet nostalgia and graphic impact into one unforgettable pullover.
This is cute, but only because I'm super slim right now. 125lbs, size S. The top is more like a crop top so it's great if you're not afraid to show a little skin. If I gain any weight whatsoever, this will be way less flattering.
I love the shirt. Was able to make a great impression at my ex wife's graduation party for her doctorate. OXNIT is the best for my 53 year old style.
All people love my knit! Amazing print!, size is good, but just, very beautiful
The shirts are very comfortable, fit perfectly and look amazing. Really happy with the quality. Fast shipping too, took a little over a week to get to Canada. Thank you!
I love my flower knit polo but since i am a woman,the size fits on top but is of course a bit to narrow around the hips.I leave the two lower buttons open and enjoy my polo nevertheless.I noticed that the male polos have far more expressive colours and ideas.Why aren't there more polos like that for women?Or in womens sizes?Black and white dessins for women?That would be amazing!!
I waited weeks for these to be delivered & I still have yet to receive any of my purchases. I purchased three items & will be sure to warn others on the reviews. I feel I was scammed.
Dear
We apologize for the inconvenience and frustration you have experienced with your order. We are sorry that customs lost your parcel and we will do our best to rectify the situation for you.
Please feel free to contact us via email and we will be more than happy to arrange a resend or a refund for you.
We appreciate your patience and understanding in this matter. We are looking forward to your reply so we can assist you further. Thank you for bringing this to our attention.
Sincerely,
Oxknit Customer Service Team
I waited weeks for these to be delivered & I still have yet to receive any of my purchases. I purchased three items & will be sure to warn others on the reviews. I feel I was scammed.
Dear
We apologize for the inconvenience and frustration you have experienced with your order. We are sorry that customs lost your parcel and we will do our best to rectify the situation for you.
Please feel free to contact us via email and we will be more than happy to arrange a resend or a refund for you.
We appreciate your patience and understanding in this matter. We are looking forward to your reply so we can assist you further. Thank you for bringing this to our attention.
Sincerely,
Oxknit Customer Service Team
I waited weeks for these to be delivered & I still have yet to receive any of my purchases. I purchased three items & will be sure to warn others on the reviews. I feel I was scammed.
Dear
We apologize for the inconvenience and frustration you have experienced with your order. We are sorry that customs lost your parcel and we will do our best to rectify the situation for you.
Please feel free to contact us via email and we will be more than happy to arrange a resend or a refund for you.
We appreciate your patience and understanding in this matter. We are looking forward to your reply so we can assist you further. Thank you for bringing this to our attention.
Sincerely,
Oxknit Customer Service Team
Never received my product. Do not purchase, it is a scam!
Dear
We apologize for the inconvenience and frustration you have experienced with your order. We are sorry that customs lost your parcel and we will do our best to rectify the situation for you.
Please feel free to contact us via email and we will be more than happy to arrange a resend or a refund for you.
We appreciate your patience and understanding in this matter. We are looking forward to your reply so we can assist you further. Thank you for bringing this to our attention.
Sincerely,
Oxknit Customer Service Team
This is cute, but only because I'm super slim right now. 125lbs, size S. The top is more like a crop top so it's great if you're not afraid to show a little skin. If I gain any weight whatsoever, this will be way less flattering.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!