Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on underwears, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Polo
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
I absolutely love this shirt!! I got compliments all day, and the shirt makes a powerful statement about my personality. Well constructed and shows as advertised.
This is my first Oxknit purchase, and I am hooked! I hesitated at first because reviews are often hard to come by, but everything about the "suit skirt" look amazes me.
I'm 5'2" and thought this style might overwhelm me, but instead it makes me look like the most stylish person around. I rationalized that if i only liked the top or the bottom the price was so low that it wouldn't matter if i could only use half of it. But i shouldn't have worried! i wear them together and separately. I know (sadly) that they're out of this particular pattern, but I wanted to say that this cotton is softer than soft. Because it's 100% cotton, it's breathable year-round, even in the two states I live in Wisconsin and Florida. It's very versitile. i ordered a large because i was worried about the chest size, but i probably should've gone with my usual size, M, because the sweater is quite roomy. The skirt's waistband allows for a lot of stretch. i may take the hem up a bit (easy to do because the finishing on the end of the skirt is nice and flat and sewable, by hand or machine. Right now, I'm just wearing it sitting higher than I usually would, and the sweater covers the waistband. Love the length of the sweater -- not too long, but nothing like cropped.
I admit, i just bought two more in this general style (sizing down this time) in different patterns because both being on the cutting edge of fashion and switching to natural fibers (like cotton) are important to me.
I only regret that because this one is sold out, no one may ever get to see the review. i should also mention that i'm glad i pulled the trigger when i did because two days later, all the sizes were sold out. Amazon sells some Oxknit items, and that may get you a better shipping price, but they don't run sales.
I am pleased
Clothing is true to size and fit perfectly. I love the quality. I wore this fit for galentines and received so many compliments. I will definitely repurchase from Oxnit.
I ordered these sweaters and I love them I get alot of compliments. THANK YOU ❤️
Love it! It feels like quality material.
Love the shirt got 2 of them black and white light blue and white 👍🏾thank you
DON”t DO IT! I bought the 1969 Jaquard Sweater, received it, wore it once, pushed up my sleeves, only to have the sleeves never go back to the original shape. A simple act of pushing your sleeves up you arm, ruined the sweater. They were missed shaped and ultra loose. Permanently! Oxknit clothes look amazing, but the materials quality will disappoint you every time.
Thank you for your review.
We are very sorry to hear that the sweater did not perform as you expected after wearing.
This style is made from 100% cotton yarn. As a natural cotton knitwear item, it has softness and flexibility, and the fabric may relax or loosen when certain areas, such as the sleeves, are pushed up or stretched during wear.
We completely understand how disappointing this must have been, and we truly appreciate you sharing your feedback with us.
I’ve now bought 7 tops and love each one of them! Great fabric and fits perfectly
I love this sweater! It is comfy and cute. I bought 3 sweaters and they were way too big. I received smaller sizes and told just to keep the large ones. Sent timely without a hitch!
I have had more compliments on this sweater! And I just love it!