Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on underwears, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Polo
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
I just got my gurka trousers. They aren't as slim as I expected, and I understand what people meant about the buckles, but it feels authentic to a specific time. Remind of a pair I had as a kid. The buckle was tough then too. Just be careful how you put it on. It can cut you! They are very old-school workman trousers. I'll likely order another pair. Especially for the price! The material is like a pair of Dickies It should last a while.
They arrived in a decent amount of time. I placed the order on the 26th of December 2025. They just arrived today on 2nd January 2026.
Very striking, and a brilliant fit.
One of my favourites 🩷
True to size and very comfortable.
Love the cotton fabric.
So easy to love this. Can dress it up with palazzo pants, or dress it down with jeans.
It's comfortable and so pretty!
Have received many compliments.
Received many compliments...
Love this so much. Exactly as pictured. Took a while to ship but then it was great.
Gave this as a gift and recipient loved it. Good quality arrived quickly.
Great quality, size is perfect, gets lots of attention.
I got so many compliments on this sweater. I love the bold, graphic roses and puffy sleeves. I expect that I'll wear it over and over!
One wash and it came apart at the side seam. 10/10 do not recommend
Great customer service, and the quality of the material is great. Now I know to order a size bigger next time.