Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on underwears, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Skirt
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
It took some time to arrive but it's beautiful
Way too overpriced,poor quality
I love everything about it. Knit feels amazing. Usually I get too got in knitwear but this feels great. Really unique in looks and feel.
Perfect size, adorable vibes, washes well. 🤗
I used to have whippets, so I had to have this sweater. It's actually a men's sweater (I'm a woman) but I bought a size medium and shrunk it a bit in the dryer, and it's the perfect slightly over-sized fit. The colours are crisp and the cotton is very good quality. Came through a regular wash and dryer with no issues at all.
Can't say how much I love this cardigan. It is soft and not too heavy and subtly funky.
Great quality material! The colors are just as vibrant in person as you see on the website. True to size
(S)
I love everything about it. Knit feels amazing. Usually I get too got in knitwear but this feels great. Really unique in looks and feel.
I am a woman but the men's large is just right. So soft and such good quality knit and my most favorite Airedale pup is a top combo.
I was very pleased when I received my sweater. I wore it that night to an art gallery opening and it was an enthusiastic focus of attention. The weight is terrific and feels like a cross between a sweater and jersey! I am most grateful for the customer service staff that got me the sweater after it was mistakenly delivered to the wrong place the first time. Always get stand out compliments when I wear it… in the country or NYC. I look great in it too! Keep up the fun design and execution!
I used to have whippets, so I had to have this sweater. It's actually a men's sweater (I'm a woman) but I bought a size medium and shrunk it a bit in the dryer, and it's the perfect slightly over-sized fit. The colours are crisp and the cotton is very good quality. Came through a regular wash and dryer with no issues at all.