Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on underwears, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Polo de malha
- Fio 100% algodão
- Sem forro
- Ajuste regular
- Lavável à máquina
Tecido e Cuidados
- Máquina Delicada Lave a 30 graus (86℉) com cores semelhantes.
- Passe do avesso em temperatura baixa.
- Armazene na horizontal.
- Não secar na máquina.
- Não utilizar alvejante.
Marrom clássico com um toque de pôr do sol.
Abrace o calor ousado dos anos 70 com esta polo de malha marrom em tons vibrantes. Com decote em V e gola ampla de inspiração vintage, o detalhe de destaque fica por conta das listras verticais em tom de pôr do sol — laranja queimado, amarelo mostarda e off-white — que descem pela frente para um efeito retrô e elegante.
Confeccionada em malha respirável com toque levemente texturizado, esta blusa de manga curta é perfeita para dias quentes ou para usar por baixo de um casaco à noite. Combina perfeitamente com o estilo casual e urbano.
Um verdadeiro item essencial para guarda-roupas modernos.
Nope
Hi,
Thank you for sharing your experience with us. We want to apologize for the disappointment and inconvenience you've experienced with your purchase.
We understand how frustrating it can be to receive a product that does not meet your expectations. We have a 30-day return policy in place for situations like this. Please take a look at our return policy here: https://www.oxknit.com/pages/return-exchange. We want to make sure you are completely satisfied with your purchase and we would be happy to help you with a return or exchange.
Thank you for bringing this to our attention. We truly value your feedback and we will use it to improve our products and services in the future. Have a blessed day!
Best regard,
Oxknit Customer Service Team
Love it!
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Everything goes well!
Excellent and really RETRO shirt! :)
Great shirt! Very form fitting although true to the era it represents. good quality material. Fits well and breathes well.
Did not want this to be so form fitting. I bought another shirt the same size and that was loose.
Zipper was way too small and wouldn’t zip up without a struggle. Also sewn in for a woman’s sweater! Would not recommend..
We love this shirt! So unique. Great quality.
I love the color and design. It's beautiful, lively and pairs well with white jeans. I did wash cold, inside out and laid out to dry, but it shrunk a bit, so be aware of that. And shipping took a while from this company. All the same--LOVE their designs.
This flower bomb is the explosion for the summer. This outfit was such a big talk, everyone kept complimenting me . This picture does her no justice, she’s a beauty when you see her. To wear her is to be all that and more.
Love this sweater, their fit recommendations were spot on. It did take a little while to get here but was worth the wait. Comfortable and cute, always gets compliments.
This is my 5th OXKnit - and I'll be ordering more for sure. It's well made - and I love the look.
I've seen OXKnit's ads for a while now and the designs always catch my eye. Cool with a retro vibe. I finally ordered a few including this one - saw how great they were - and then ordered a few more... I have 5 so far... The quality is amazing and the price is perfect. I would have ordered another one today - but the one I wanted was already sold out.
I cant say one bad thing. I ordered for our baby shower and I got ALOT of compliments!
This purchase exceeded my expectations. The fit was perfect. The look and feel…excellent. I wish this particular style came in more colors. I have to say…the pink was a hit.
The Color Just Pops☀️ Zip Up Sweater Is So Comfortable.