Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Sweater
- 45% Cotton, 50% Polyester, 5% Spandex
- Collar neckline
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Clean lines, cool tones — this vintage-style sweater brings 70s simplicity to today.
Step into understated retro charm with this classic colorblock knit sweater. Featuring wide horizontal bands of sky, cornflower, and navy blue, this piece nods to vintage palettes from the 1970s while keeping the silhouette sleek and minimal.
The crew neckline and mid-weight knit make it a seasonless essential — breathable for spring days, warm enough for chilly evenings. It’s the kind of timeless layering piece that pairs with denim, cords, or anything you already love.
No logos. No noise. Just effortless retro rhythm in shades of blue.
I bought 3 sweaters from them originally. Once they arrived, I ordered the other 3 that I had my eye on. They are so soft, like you have never felt on a sweater you own. They fit great and are very comfortable. This one in particular is one of my favorites. I'm rocking oxnit sweaters most days. Great purchase and the $35ish cost is reasonable for what you get
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Share my thoughts? Here’s some thoughts: your customer service sucks. I never received my order. I reached out to you twice and never heard back. I’m disputing the charge on my card. Oxknit is a scam.
Hi,
Thank you for bringing this to our attention. We apologize for any inconvenience you experienced with your order. Our records show that we did respond to your inquiry and took the necessary steps to address your concerns. We take pride in our customer service and want to ensure that all of our customers have a positive experience with us. We will also look into why you did not receive our response and see how we can improve in the future. If there is anything else we can assist you with, please do not hesitate to reach out. Thank you.
First off the material is thinner than you would expect based on the photo images. But this is a good thing as I wanted to wear this on an upcoming vacation to St. Thomas. However I think lowering the price to around $39 would be more reasonable based on material quality. For reference I got a small and I am 5’ and 120 lbs. it did take several weeks to arrive but faster than the original promised date.
I love this top! It is roomy without being baggy. I'm 100lbs. And got size S. People! You CAN wash and dry on hot setting and it will shrink! It is 100%organic cotton! Anyways, my son and I love these shirts! He has a job where he has to wear a collar but gets sick of regular dress shirts. He has that retro hipster vibe taste and pulls this off quite well actually! He's 5'6" stocky through the shoulders and takes a men's small, BUT could take a medium just in case it gets put in the dryer, he can still wear it without it being too small... picture attached.
My husband and I love our Oxknit sweaters. The vibrancy is amazing. We receive compliments every where we go!
I love the feel of the soft knit and the quality of the 100% cotton. The embroidery is beautiful as well! I will say it runs loose and large so if you don’t like it roomy size down :)
Great fit. Comfortable. Got lots of compliments
Nice look and colours. Sleeves in XL are a bit short. Overall very nice and cool
Dear,
Thank you for your support and affirmation
We advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page.
Have a blessed day!
Thank you for reaching out and yes I really like it. It a timeless classic T Shirt, however I do have a business proposal. I am to lunch my fashion collection and I will like carry T-shirt like that as part's of my collection. Gaba
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Quirky and fun, thick and warm. Better quality than expected.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
The sweater was made of poor quality almost plastic material. The size was at least one too big. The return policy is terrible, so I donated it to charity.
Dear,
Thank you for taking the time to leave us a review. We apologize for any inconvenience you may have experienced with our product. We take all feedback seriously and will use this to improve our product quality and sizing accuracy.
We understand your frustration with the return process and want to assure you that we do have a 30-day return policy in place. You can find more information on our return policy here: https://www.oxknit.com/pages/return-exchange.
We strive to provide our customers with the best shopping experience possible and we hope to have the opportunity to make things right for you in the future.
Thank you for bringing this to our attention.
Best regard,
Oxknit Customer Service Team
conforme à mes attentes
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!