Vår policy gäller i 30 dagar. Så vänligen behandla returen inom policytiden, och räkna med 1-2 veckor från det att du skickar tillbaka din retur för att den ska behandlas.
Du får ett e-postmeddelande när din returbegäran har behandlats framgångsrikt.
När ditt returnerade föremål har mottagits, och det överensstämmer med vår returpolicy, kommer vi att utfärda en återbetalning till dig via den betalningsmetod som användes vid köptillfället.
Notis:
På grund av hygieniska skäl, om inte artiklarna är synligt defekta, kan vi inte erbjuda återbetalningar på underkläder, kalsonger.
Situationer där vi återbetalar
Produktens problem
Om produkten inte matchar vad du vill ha eller om produkten har ett kvalitetsproblem, kommer vi att behandla en återbetalning inom 3 arbetsdagar.
Slut i lager
Om produkten du köpte var slut i lager, kommer vi att kontakta dig och erbjuda dig valet att antingen få en återbetalning eller vänta tills den är i lager igen via e-post.
PayPal-problem
Om ditt PayPals kontonamn och adress inte matchar din orders, skickar vi ett e-postmeddelande för verifiering. Om det inte finns något svar inom 3 arbetsdagar, kommer vi automatiskt att återbetala ordern.
Situationer där vi inte täcker fraktavgiften:
1. Väljer fel storlek, fel stil;
2. Vill inte/ha;
3. Inget fel med produkten, vill bara returnera.
Andra frågor, kontakta: support@oxknit.com.
Returprocess:
Inkludera följande information i returpaketet:
① Ordernummer och produktens SKU för de artiklar du returnerar.
(Endast retur via lokal postkontor. (du kan drabbas av importskatter och leveransen kan försenas om du väljer express som DHL, UPS, TNT och FEDEX))
② Fraktsedel (utanför paketet).
③ Spårningsnummer.
④ Anledningar till retur.
Vänligen e-posta och bevisa problemet med artikeln (bild på kvalitetsrelaterat problem med artikeln, fel storlek, etc.), vi återbetalar efter att vi har mottagit och inspekterat paketet.
Om returen orsakas av konsumenten, ska konsumenten ansvara för fraktkostnaden. Den specifika avgiften ska baseras på det expressföretag du väljer.
Om det beror på våra skäl, är de mottagna varorna skadade eller inte korrekta, och konsumenten behöver inte bära fraktkostnaden av denna anledning.
Tack för att du handlar med OXKNIT!
- Stickad polo
- 100 % bomullsgarn
- Ofodrad
- Normal passform
- Maskintvättbar
Tyg och skötsel
- Fintvättsmaskin Tvättas i 30 grader (86℉) med liknande färger.
- Stryk ut och in på låg temperatur.
- Förvara plant.
- Torktumla inte.
- Blek inte.
Väck uppmärksamhet med en skjorta som är lika äventyrlig som den är konstnärlig.
Dyk ner i en visuell resa med denna intrikat mönstrade 70-talsinspirerade stickade pikétröja. Med en iögonfallande jacquarddesign av elefanter, palmer och en uppgående sol blandar skjortan tropisk charm med en djärv, sagolikt uttryck.
Den elfenbensfärgade stickningen har en marinblå kant på kragen och ärmsluten, vilket förankrar den uttrycksfulla designen i en klassisk silhuett. De fina detaljerna gör att den känns som bärbar konst – perfekt för både vintagesamlare och tryckälskare.
Bär den ensam för att låta grafiken lysa upp, eller bär den under en kavaj för oväntad kontrast. Vart du än går tar den här skjortan med dig safarin.
Oversized, and to return you have to pay the shipping which is the same price as the shirt. Stay away!
Dear,
Thank you for notifying us of your complaint and we sincerely apologize for the inconvenience caused.
We have 30 days return policy. Please view our return policy here: https://www.oxknit.com/pages/return-exchange
We advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page. If the size of the received item is not similar as the size measurement, we will be very grateful if you can show us some pictures of measurements on the clothes to our email address support@oxknit.com. And we will responsible for the item if there is over 4cm/1.5 inch of size inaccuracy.
Best regard,
Oxknit Customer Service Team
Comfortable and very stylish
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Just as good as it looks. Love this design.
The shirt looks, feels and wears great. I'm very happy with the purchase.
Great shirt nice fit I’ll be ordering more soon
I just received my shirts and they did not disappoint. The quality was amazing. And the fit is awesome. I was skeptical ordering at first but I took a chance and I'm highly satisfied. I ordered the extra large and I could have ordered the 2X but I'm still comfortable with this shirt. Very good quality. I will be ordering more
Just recently attended my 30th high school reunion and wore this shirt. Sooo many old friends asking how I scored such a cool shirt. But where’d the matching shorts go??
This is my 5th OXKnit - and I'll be ordering more for sure. It's well made - and I love the look.
I've seen OXKnit's ads for a while now and the designs always catch my eye. Cool with a retro vibe. I finally ordered a few including this one - saw how great they were - and then ordered a few more... I have 5 so far... The quality is amazing and the price is perfect. I would have ordered another one today - but the one I wanted was already sold out.
I cant say one bad thing. I ordered for our baby shower and I got ALOT of compliments!
Never received order. Let company know. Said they would refund, have not received and or has been weeks.
Hi,
Thank you for taking the time to leave us a review. We completely understand the frustration of not receiving your order and only receiving a partial refund.
After looking into the situation for you, we found that the post office attempted to deliver your parcel, but was unsuccessful due to an incorrect address provided. Unfortunately, in cases like this, we are unable to receive the parcel back due to international shipping regulations, resulting in a partial refund.
We apologize for any inconvenience this may have caused and we would be more than happy to assist you further. Please let us know if there is anything else we can do to help. We value your feedback and hope to improve your experience with us in the future.
Best regard,
Oxknit Customer Service Team
These two pieces meet in the middle for this short lady (5'2"), which is what I was hoping for. The skirt has a little bit of a weird puffy spot right above the butt. Not sure what that is all about. I like both pieces but don't know if I'll wear them together. Might need to get curvier to pull that off, which is unlikely to happen. Love the flowers! So many nice patterns from Oxknit, especially for men! Wish there was an XS in the shirts and more prints/styles for women.
Hi,
Thank you for your feedback and we're glad to hear that the fit is good for you. The puffy spot on the skirt could be due to the fabric or the design, but we'll definitely take note of it for future improvements. We also appreciate your suggestion for more options in terms of sizes and patterns for women. We'll definitely pass this along to our design team.
Thank you for choosing Oxknit and happy shopping!
The set is really cute and a perfect fit looks just like the picture
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
The print photographs well but it is not the same in person. I think it is over priced for the quality. It feels like a knit blanket… the print is in it completely.
Hi,
Thank you for your feedback.
We apologize that the quality did not meet your expectations. We strive to provide high-quality products at a fair price, and we will definitely take your comments into consideration. If you would like to discuss this further, please don't hesitate to reach out to our customer service team. We appreciate your support and hope to better serve you in the future.
Best regard,
Oxknit Customer Service Team
I was sent a small…
Its okay. Im disappointed… and after waiting a long time for it to come, I dont really want to return it for them to take another long time to deliver etc.
Hi,
Thank you for taking the time to leave a review.
We apologize for any disappointment you may have experienced with the size of the set you received. After checking your order information, we can confirm that the size you ordered is indeed a size S. We understand your frustration with the wait time and we will do our best to improve our delivery process. If you have any further concerns, please don't hesitate to reach out to us.
Have a great day!