Vår policy gäller i 30 dagar. Så vänligen behandla returen inom policyns varaktighet och vänta 1–2 veckor från det att du skickar in din retur för att den ska behandlas.
Du får ett e-postmeddelande när din returförfrågan har behandlats.
När vi har mottagit din returnerade vara och den uppfyller vår returpolicy kommer vi att utfärda en återbetalning till dig via den betalningsmetod som användes vid köptillfället.
Varsel:
Av hygieniska skäl kan vi inte erbjuda återbetalning för underkläder eller kalsonger, såvida inte varorna är synligt defekta.
Situationer där vi återbetalar
Produktens problem
Om produkten inte matchar dina önskemål eller om det finns ett kvalitetsproblem, återbetalar vi dig inom 3 arbetsdagar.
Slut i lager
Om produkten du köpt är slut i lager kommer vi att kontakta dig via e-post och erbjuda dig möjligheten att antingen återbetala eller vänta tills den finns i lager.
PayPal-problem
Om ditt PayPal-kontonamn och din adress inte matchar din beställnings konto skickar vi ett e-postmeddelande för verifiering. Om vi inte får något svar inom 3 arbetsdagar återbetalar vi automatiskt beställningen.
Situationer där vi inte täcker fraktkostnader:
1. Välj fel storlek, fel stil;
2. Vill inte ha/gillar inte;
3. Inget fel på produkten, vill bara returnera.
Vid övriga frågor kontakta: support@oxknit.com.
Returprocess:
Vänligen inkludera följande information i returpaketet:
① Ordernummer och produkt-SKU för den/de varor du returnerar.
(Endast returer till det lokala postkontoret. (Du kan tillkomma importskatter och leveransen kan bli försenad om du väljer expressfrakt som DHL, UPS, TNT och FEDEX)
② Fraktetikett (utanför paketet).
③Spårningsnummer.
④ Skäl för retur.
Vänligen skicka ett e-postmeddelande och bevisa problemet med varan (bild på varans kvalitetsproblem, fel storlek etc.). Vi återbetalar pengarna efter att vi har mottagit paketet och inspekterat det.
Om returen orsakas av konsumenten, bör konsumenten ansvara för fraktkostnaden. Den specifika avgiften bör baseras på vilket expressföretag du väljer.
Om de mottagna varorna av våra skäl är skadade eller inte korrekta, och konsumenten inte är skyldig att betala fraktkostnaden av denna anledning.
Tack för att du handlade hos OXKNIT!
- Stickad pikétröja
- 100% bomullsgarn
- Ofodrad
- Normal passform
- Maskintvättbar
Tyg & Vård
- Fintvättsmaskin Tvättas i 30 grader (86℉) med liknande färger.
- Stryk ut och in på låg temperatur.
- Förvara plant.
- Torktumla inte.
- Blek inte.
Fräsch retrodesign möter vintagegeometri – stick ut med raffinerad nostalgi.
Fånga ikonisk vintagestil med denna retrostickade herrpikétröja. Med ett slående geometriskt mönster i nyanser av blått, krämfärgat och brunt, utstrålar denna knäppta design elegansen och kreativiteten hos klassiskt mode från 1960- och 1970-talet. Tillverkad av mjukt stickat tyg och framhävd av krämfärgade detaljer, erbjuder den både djärv visuell tilltalande effekt och bekvämt vardagsbruk.
Perfekt för avslappnade utflykter, eleganta kvällar eller kreativa sammankomster, matcha den enkelt med jeans eller chinos för en tidlös, vintageinspirerad look.
So pleased with my collection. I now have 15 pieces from Oxknit and I couldn’t be happier. Everywhere I go I get positive remarks and I feel great. The quality of the garments is second to none. I can’t wait for the season change so I can buy up some more. 🙏🏻 Thank you.
I ordered 3 shirts Mens XL. I think they sent me todler XL. These wont even fit my kids
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
It may give a throwback to 2012's "Somebody That I Used To Know" by Gotye, but it is a fun pattern with a versatile number of combination options with other items
This shirt was a gift for my son and he loved it. Size was accurate and quality of shirt was good. Colors were true to picture. The bonus matching socks were a nice surprise!
Pics can't describe how bad their products will fit or feel. If you like to buy and try on items, OXnit isn't for you. Returning products not "sold" in the US prohibits return process. They offer you a minor credit in place of full refund. An exchange for correct sizing is also not negotiable as shipping has more value than the cheap product you just bought. SO - after a 20% refund, I'm resorting to giving brand new items to good will.
Thank you for your review.
We completely understand your concern, and we would like to kindly clarify that our return policy includes our return address and explains the situations in which the return shipping fee is not covered by us. We always aim to be as transparent as possible, and we are truly sorry if it felt otherwise.
To help make things easier for you, we also offered different options to avoid the return shipping fee, and we appreciate that you chose to keep the item with a partial refund.
This is such a great light weight sweater. It's soft and launders well. I wear it almost every week
I bought this before reading the reviews and was really nervous that I sized too small. I’m 5’5 155lbs, ordered a medium, but I’m definitely a large in some brands. Arrived yesterday and I’m in love. It fits tight but it’s body con and it looks right!
Tela de punto delgada excelente calidad
I'm fully embracing my cat lady status by getting this great sweater. It's comfy, fits well, and looks great. I'm always leery of buying clothes online from new businesses, but I decided to gamble and I won the jackpot with this sweater!
The quality is great and soft, I can use it in any weather, it's thin woven fabric. The design with the ducks is super adorable!, I loved it since I saw in the store.
But as many other comments I would have preferred it in extra small size, they only had it in small and is big for me, but it's worth it if you can fix it or if you don't mind use it big.
It's a bit long but you can fold it when wearing it.
I would have preferred a normal design in the shoulders and not the design like curls, but that's up to the store and their designs.
I would recomment to buyers to ask a size less.
My shipping was to Mexico so it took a bit less than 2 weeks.
Great shirt !... Excellent quality and craftmanship, true to size, perfect fit. Get lots of compliments.
Crafted beautifully in fit and design. I love my sweater and always get compliments on it. The 2x was a little big on me but after washing it shrank just a bit so I think I made the right choice going 1 size up from my normal size. The length is pretty long too, goes past my hips, so I fold it under when I wear it.
This is such a great light weight sweater. It's soft and launders well. I wear it almost every week
Love the concept and quality of the shirt. I received several compliments on the shirt as well.
Great pants, exactly as pictured but tgey are cute very small!! I reached out to the company for instructions on exchanging the pants for a larger size, they only communicate instructions on returns and exchanges through email, but they NEVER EVER responded!!! Items are nice but pricey, so you would think the company would put forth the effort to ensure customer satisfaction and support throughout the buying process. Based on no one responding to my email, I won't be purchasing anymore Items in fear of being stuck with something if it doesn't fit.
