Vår policy gäller i 30 dagar. Så vänligen behandla returen inom policyns varaktighet och vänta 1–2 veckor från det att du skickar in din retur för att den ska behandlas.
Du får ett e-postmeddelande när din returförfrågan har behandlats.
När vi har mottagit din returnerade vara och den uppfyller vår returpolicy kommer vi att utfärda en återbetalning till dig via den betalningsmetod som användes vid köptillfället.
Varsel:
Av hygieniska skäl kan vi inte erbjuda återbetalning för underkläder eller kalsonger, såvida inte varorna är synligt defekta.
Situationer där vi återbetalar
Produktens problem
Om produkten inte matchar dina önskemål eller om det finns ett kvalitetsproblem, återbetalar vi dig inom 3 arbetsdagar.
Slut i lager
Om produkten du köpt är slut i lager kommer vi att kontakta dig via e-post och erbjuda dig möjligheten att antingen återbetala eller vänta tills den finns i lager.
PayPal-problem
Om ditt PayPal-kontonamn och din adress inte matchar din beställnings konto skickar vi ett e-postmeddelande för verifiering. Om vi inte får något svar inom 3 arbetsdagar återbetalar vi automatiskt beställningen.
Situationer där vi inte täcker fraktkostnader:
1. Välj fel storlek, fel stil;
2. Vill inte ha/gillar inte;
3. Inget fel på produkten, vill bara returnera.
Vid övriga frågor kontakta: support@oxknit.com.
Returprocess:
Vänligen inkludera följande information i returpaketet:
① Ordernummer och produkt-SKU för den/de varor du returnerar.
(Endast returer till det lokala postkontoret. (Du kan tillkomma importskatter och leveransen kan bli försenad om du väljer expressfrakt som DHL, UPS, TNT och FEDEX)
② Fraktetikett (utanför paketet).
③Spårningsnummer.
④ Skäl för retur.
Vänligen skicka ett e-postmeddelande och bevisa problemet med varan (bild på varans kvalitetsproblem, fel storlek etc.). Vi återbetalar pengarna efter att vi har mottagit paketet och inspekterat det.
Om returen orsakas av konsumenten, bör konsumenten ansvara för fraktkostnaden. Den specifika avgiften bör baseras på vilket expressföretag du väljer.
Om de mottagna varorna av våra skäl är skadade eller inte korrekta, och konsumenten inte är skyldig att betala fraktkostnaden av denna anledning.
Tack för att du handlade hos OXKNIT!
- Stickad topp
- 100% bomullsgarn
- Ofodrad
- Normal passform
- Maskintvättbar
Tyg & Vård
- Fintvättsmaskin Tvättas i 30 grader (86℉) med liknande färger.
- Stryk ut och in på låg temperatur.
- Förvara plant.
- Torktumla inte.
- Blek inte.
Nicely made and looks just like photos, but once it’s on it’s just too busy with the big bow and ribbons. I probably won’t wear it. It does fit well though.
Thanks for your review.
We are sorry to hear that the style did not feel quite right for you, although we are glad to know the item fits well.
We have replied to your email but have not yet received your response. You are very welcome to continue the discussion with us by email, and we will do our best to help you further.
This sweater is very nice and comfortable. I feel sophisticated when I wear it. I love the vintage look. It's a little more orange than I thought, but I still love it!
Bow was in the center, not to the side like in the photo
Orange is very bright - strong Halloween vibes. I was looking for something more muted / brown.
Not clear how to return
Thanks for your review.
We are very sorry to hear this and truly regret that the item did not meet your expectations. Could you please send a few photos showing the issue you are facing to our after-sales email support@oxknit.com? We would like to check this further with our team and help provide a proper solution for you as soon as possible.
Shirt fits well like other ones from this maker - I would just caution that the trim is a brighter orange than it looks online. I thought it would look more red-orange or rust but in fact it's Halloween orange.
Wasn’t sure about the quality but I really love it! The only thing is that the orange part of it is brighter than I thought but I still like it.
Arrived 12 days after purchase as told. Very happy with quality and fits as It should 10/10
Ich liebe deren teils schrille Shirt's und Pullover .Der Kundenservice ist sehr zuvorkommend.Die Qualität ist super.3xl ist mir etwas zu groß , obwohl ich es in Deutschland benötige.Aber 2xl passt super.Sie haben mir auch 2xl empfohlen.Ja wer nicht hören will.😉Das auf dem Bild liebe ich.
It looks so good on me. Got many compliments at work. The material is knitted and little bit stretchy. Overall nice product.
Great size. Got a 4xl because of my height 6'5"
I was looking for a particular color green to go with my Gucci ace sneakers and I Googled a particular color green and I came across this brand. I am very happy with the shirt I got. I also got compliments on it while out.
Unfortunately my sweater, while really cute and fits true to size, is not knitted well around the face of the fox. It’s noticeable, and I’m worried that it will unravel because it’s looser around this area.
Thanks for your review.
This is related to the jacquard knitting technique used for this design. In jacquard knits, the pattern is created directly during the knitting process rather than being printed or embroidered afterward. At certain color-change or motif connection points, there can be internal floats or transition stitches, which may appear like a snag from the outside even though the structure of the garment is intact. This is a characteristic of the technique rather than a defect, and it will not cause the sweater to unravel or affect its durability.
Quality was fine. Fit was a little uncomfortable around the neck and armpits on the jump. I ordered an xL, being a medium tall wearer 6’4” 195lbs, because I wanted to make sure it would be long enough. Wore it once. Washed it in cold and dried in low heat. It shrunk so much it looks like I’m trying to film a music video in 1990. The xL is a crop top. Pattern is cool. Wouldn’t order again and will not recommend to anyone
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
Also, this product is made from 100% cotton yarn. To help maintain its shape and condition, we recommend delicate machine wash at 30°C (86°F) with similar colors, ironing inside out on low temperature, storing flat, and avoiding tumble drying or bleach.
Definitely recommend buying if your liked the ad! I always get worried about the reality vs photos but they’re actually awesome!!
Sits less like a draped on the shoulders t-shirt and more like cap sleeves which are my mortal enemy.
Hi,
Thank you for taking the time to leave a review. We're sorry to hear that the t-shirt didn't fit as expected. We understand how frustrating it can be when a product doesn't meet your expectations. This dress features an off-the-shoulder design that can be pulled down in the direction you prefer.
We highly recommend checking our size chart before making a purchase, and if you prefer a looser fit, we suggest going for a larger size. Our size chart can be found on the item page. If you have any inquiries, please reach out to our customer service team and we'll be more than happy to help. Thank you for your feedback!
Have a blessed day!
Just like the picture, but U would say it runs large (a bit). If you are looking for a more fitted look, size down
