Hi!
Thank you for bringing this to our attention.
We apologize for the inconvenience and delay in receiving your order. We understand how frustrating it can be when items are held by customs.
Rest assured, we will arrange for a resend of your order as soon as possible. We appreciate your patience and understanding in this matter.
If you have any further concerns or questions, please don't hesitate to reach out to us. We are always here to help.
Thank you for choosing our store and we hope to make it up to you with your next order.
Best,
Customer Service Team