Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Polo
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
A bold throwback to 70s resort wear – this wide-collar knit shirt channels pure vintage confidence.
This men's short sleeve knit polo captures the essence of 1970s cool. With a wide, pointed cream collar and deep V-neckline, it’s a head-turner that balances statement style with understated elegance. The textured navy knit body keeps things classic and breathable, ideal for summer days or warm evening outings.
Whether you’re styling it with flared trousers or keeping it casual with shorts, this shirt delivers authentic retro vibes with a modern silhouette. A staple piece for MOD lovers and vintage collectors alike.
Great fit great material. Lots of compliments for my son
Wear with disco attire.
Unless you're looking for a Halloween outfit, save your money. You won't be able to return it, and it won't look or fit like you think it will.
very poor fitting, I definitely didn't expect it to fit like that. Really liked the colours.
Bien reçu dans les temps, matière agréable taille correct, juste l échancré du col un peu grande et col très large par rapport a la photo, mais bien année 70
I love this top! It is roomy without being baggy. I'm 100lbs. And got size S. People! You CAN wash and dry on hot setting and it will shrink! It is 100%organic cotton! Anyways, my son and I love these shirts! He has a job where he has to wear a collar but gets sick of regular dress shirts. He has that retro hipster vibe taste and pulls this off quite well actually! He's 5'6" stocky through the shoulders and takes a men's small, BUT could take a medium just in case it gets put in the dryer, he can still wear it without it being too small... picture attached.
My husband and I love our Oxknit sweaters. The vibrancy is amazing. We receive compliments every where we go!
I love the feel of the soft knit and the quality of the 100% cotton. The embroidery is beautiful as well! I will say it runs loose and large so if you don’t like it roomy size down :)
Great fit. Comfortable. Got lots of compliments
Wow.... Got a lot of compliments all day ..
I love the shirt, but it is way too big. The suggested size for me was Large. I would need a Small for this to fit right. I gave the Large away and will be ordering a Small because the shirt is so nice.
Hi,
Thank you for your feedback and we are sorry for not making you 100% satisfied.
We advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page.
Have a blessed day!
I love this top! It is roomy without being baggy. I'm 100lbs. And got size S. People! You CAN wash and dry on hot setting and it will shrink! It is 100%organic cotton! Anyways, my son and I love these shirts! He has a job where he has to wear a collar but gets sick of regular dress shirts. He has that retro hipster vibe taste and pulls this off quite well actually! He's 5'6" stocky through the shoulders and takes a men's small, BUT could take a medium just in case it gets put in the dryer, he can still wear it without it being too small... picture attached.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
This cute bright top was a wonderful addition to my wardrobe. I paired it with white pants and some lovely yellow Karl Langerfeld slides. I am typically an XL but needed an XXL in this one. The material seems to be good quality. I will see how it wears in the dry cleaning.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us.
For the size problem, we advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page.
Have a blessed day!
the knit used in the sweaters has changed. It used to be a tight knit and looked great but now it’s a bigger knit and not as nice. Really disappointed.
Hi,
Tthank you for sharing your feedback with us.
We apologize for any disappointment caused by the change in the knit. Please kindly understand that different styles and designs may result in inconsistent weaving. We will definitely take this into consideration for future improvements. Thank you for bringing this to our attention.
Have a great day!
I did not receive half of my order, and when I contacted customer service they informed me they no longer make one of the items in my order (the one they asked me to write a review about). They offered to pick a new item of the same price or a refund. I opted for a refund, which I never received.
Hi,
We apologize for the inconvenience and disappointment caused by the missing item in your order. We take full responsibility for this error and understand your frustration. We have checked and confirmed that the item is no longer in stock. We will offer you a full refund for this item.
We value your feedback and appreciate your understanding.
Have a blessed day!