Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Polo
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Channel vintage charm with earthy tones and textured zigzag knits.
Inspired by classic 1960s mod polos, this green knit shirt delivers a rich, retro palette with contrast brown collar, placket, cuffs, and hem. The tonal zigzag knit pattern adds depth and texture without overwhelming, offering a subtle twist on a timeless silhouette.
Crafted from a soft, breathable knit, it's perfect for transitioning between seasons or styling up a casual day out. Pair it with tan trousers or denim for a look that’s equal parts laid-back and sharp.
I had really high expectations on this shirt, but ut looked terrible in person, almost like a cheap Halloween costume. The collar also is much bigger than what I expected. I donated this shirt right away, I just couldn’t have worn this.
Hi,
Thank you for sharing your experience with us. We want to apologize for the disappointment and inconvenience you've experienced with your purchase.
We understand how frustrating it can be to receive a product that does not meet your expectations. We have a 30-day return policy in place for situations like this. Please take a look at our return policy here: https://www.oxknit.com/pages/return-exchange. We want to make sure you are completely satisfied with your purchase and we would be happy to help you with a return or exchange.
Thank you for bringing this to our attention. We truly value your feedback and we will use it to improve our products and services in the future. Have a blessed day!
Best regard,
Oxknit Customer Service Team
Inquiet au départ sur la fiabilité de ce site je n'ai pas peu résister à ces polos de bonnes qualités et moderne dans leur aspect vintage
👍🏻❤️
Have 8 items and waiting for 3 new ones ….
Love this Zip top, and love it with the Tee! Great colors, nice knits, so comfortable.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
This cardigan is amazing, the colours are my favourite (hence buying it) the length is perfect. It stops people in the street to tell me it’s beautiful. If only oxknit dollar wasn’t US!
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
When I wore this sweater. I had to fight off the women with a stick
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Definitely stood out with this one. It was slightly oversized to my liking. You should definitely wear it with a long-sleeved undershirt because of the material. It was dope though 💯
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Love this Zip top, and love it with the Tee! Great colors, nice knits, so comfortable.
Love this tee shirt! Comfortable to wear, I love the colors!
This cardigan is amazing, the colours are my favourite (hence buying it) the length is perfect. It stops people in the street to tell me it’s beautiful. If only oxknit dollar wasn’t US!
Definitely stood out with this one. It was slightly oversized to my liking. You should definitely wear it with a long-sleeved undershirt because of the material. It was dope though 💯
She’s takes the cake for me!!! I had her on at work the day we had a celebration. She stood out so loud and beautiful. I named her. “She takes the cake”!!! She’s everything and more. She stands out speaking loud and clear. “It’s me, the beauty “!!!