Happy with my cardigan :) Happy with the cotton and quality :)
Delivery photo showed my package was delivered to an incorrect location at an apartment building (I"m in a house, location clearly marked) with no address visible. Customer service responded that I should go look around the neighborhood for my package. Looking for full refund.
Thanks for your review.
We are very sorry for the inconvenience and frustration this delivery issue has caused.
We would like to kindly clarify that when we suggested checking the location shown in the delivery photo, we only meant that if you happened to recognize the place, you could try to have a look there. This was only a suggestion and was not meant to require you to search for the parcel.
To help resolve this for you as quickly as possible, we have already arranged a reshipment.
We sincerely apologize again for the inconvenience and truly appreciate your patience.
I originally ordered a larger size and when it came in it was too large. Oxknit was very accommodating and facilitating the exchange. The sweater is gorgeous. It's definitely navy blue, not black, so keep that in mind before ordering it.
The cardigan is absolutely adorable and looks very high quality. So many people complimented me when I wore it.
Gorgeous. Exactly as described