Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on underwears, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Polo
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Sporty yet timeless, this retro polo channels 60s leisurewear with refined contrast details.
Designed with a crisp vintage sensibility, this cream knit polo features subtle zigzag textures and sporty green stripes at the collar, cuffs, and hem. The structured collar and button-up neckline balance casual comfort with a polished, tailored edge.
Made from breathable, soft knit fabric, this piece is perfect for everything from park strolls to rooftop drinks. Pair it with pleated trousers or denim to keep the retro vibe effortlessly sharp.
I love this shirt and got a lot of compliments on it (from strangers, too!) The fabric is thick and the shirt is well made.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Non-stop compliments when I wear the sweater
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Overall a good product, fairly cheap and great material. The shipping was very easy to follow which i really really liked, but once it arrived it had a few damaged marks nothing too noticeable.
This is marketed as a White polo... It's not... It is a creme or off white color...
Great polo, material is fantastic and fits great.
Men want to br me women want to love me.
Getting alot comments from the ladies. Got me out here looking Fly.
I bought a few tops from this company and I love them all! Great for the office.
You can dress them up or down and they wash really well. I bought a size larger so I can throw them in the dryer without worrying about too much shrinking and they fit perfectly.
I initially was looking for my partner who wears big and tall. I love the cardigan that I got for him, but I also snagged a few of the short sleeve ones for myself. I am an avid vintage lover, and the quality feels like a sweater from the 80s. Bold and vibrant, this was a great buy for both of us. I will be returning for the skirt sets for myself.
All around great piece. Especially with black , orange and white. 235 , and 6’3 with a great fit, length and comfort. Looking forward to the next item.
I purchased this sweater as a gift for a friend! She has a tuxedo cat and her favorite color is orange! It was a must!! Quality of the sweater is excellent and it is so soft! The cat looks much blacker in the picture than it does in person, but it is still adorable!! And she loved it!!!!
Lovely sweater, but just too big.
Why, oh why, doesnt Oxknit have xs? I am 5'5", 120 lbs, so not "skinny" or petite. Yet this and other tops are way too big sadly!
Order this thinking how cute it would be with black or grey jean. Boy was I wrong. This is cheaply made and the design was all so blurry and you could not tell it was a cat. I wrote to this company asking to return this along with many other designs and nobody responded.
Got two sweaters that were the same size, one was too big the other bigger and I wanted to exchange for smaller, they said that I would have to pay$28 to send them to China, then the same $28 to have replacement sweaters sent to me. Sizes and chart is not reliable and returns are a joke, don't buy... ripoffs
Hello Oxknit,
I never received sweater. I has been lost in transit.
I understand that you will be making arrangements with the warehouse to resend my order that has been lost. Please send me new order number and tracking information.
Thank you for following up