Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on underwears, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Sweater
- 45% Cotton, 50% Polyester, 5% Spandex
- Collar neckline
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Groovy color meets everyday comfort in this bold, stripe-loaded 70s-inspired sweater.
Get into a retro groove with this men’s sweater straight out of the 1970s playbook. In vivid grass green with standout horizontal stripes in red, blush pink, yellow, sky blue, and navy, this sweater brings bold color and vintage energy to any outfit.
The classic crewneck cut and ribbed hem keep things timeless, while the multicolor chest stripe adds a serious dose of personality. Made from a soft knit blend, it’s comfy enough for all-day wear but cool enough to turn heads.
Perfect for layering under jackets or rocking solo—whether you're record shopping or heading out for drinks.
Excellent deal! Looks good and feels great!
I get a lot of compliments on my sweater. Nice fit and easy to wear.
I just received my shirts and they did not disappoint. The quality was amazing. And the fit is awesome. I was skeptical ordering at first but I took a chance and I'm highly satisfied. I ordered the extra large and I could have ordered the 2X but I'm still comfortable with this shirt. Very good quality. I will be ordering more
Just recently attended my 30th high school reunion and wore this shirt. Sooo many old friends asking how I scored such a cool shirt. But where’d the matching shorts go??
This is my 5th OXKnit - and I'll be ordering more for sure. It's well made - and I love the look.
I've seen OXKnit's ads for a while now and the designs always catch my eye. Cool with a retro vibe. I finally ordered a few including this one - saw how great they were - and then ordered a few more... I have 5 so far... The quality is amazing and the price is perfect. I would have ordered another one today - but the one I wanted was already sold out.
I cant say one bad thing. I ordered for our baby shower and I got ALOT of compliments!
Never received order. Let company know. Said they would refund, have not received and or has been weeks.
Hi,
Thank you for taking the time to leave us a review. We completely understand the frustration of not receiving your order and only receiving a partial refund.
After looking into the situation for you, we found that the post office attempted to deliver your parcel, but was unsuccessful due to an incorrect address provided. Unfortunately, in cases like this, we are unable to receive the parcel back due to international shipping regulations, resulting in a partial refund.
We apologize for any inconvenience this may have caused and we would be more than happy to assist you further. Please let us know if there is anything else we can do to help. We value your feedback and hope to improve your experience with us in the future.
Best regard,
Oxknit Customer Service Team
These two pieces meet in the middle for this short lady (5'2"), which is what I was hoping for. The skirt has a little bit of a weird puffy spot right above the butt. Not sure what that is all about. I like both pieces but don't know if I'll wear them together. Might need to get curvier to pull that off, which is unlikely to happen. Love the flowers! So many nice patterns from Oxknit, especially for men! Wish there was an XS in the shirts and more prints/styles for women.
Hi,
Thank you for your feedback and we're glad to hear that the fit is good for you. The puffy spot on the skirt could be due to the fabric or the design, but we'll definitely take note of it for future improvements. We also appreciate your suggestion for more options in terms of sizes and patterns for women. We'll definitely pass this along to our design team.
Thank you for choosing Oxknit and happy shopping!
The set is really cute and a perfect fit looks just like the picture
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
The print photographs well but it is not the same in person. I think it is over priced for the quality. It feels like a knit blanket… the print is in it completely.
Hi,
Thank you for your feedback.
We apologize that the quality did not meet your expectations. We strive to provide high-quality products at a fair price, and we will definitely take your comments into consideration. If you would like to discuss this further, please don't hesitate to reach out to our customer service team. We appreciate your support and hope to better serve you in the future.
Best regard,
Oxknit Customer Service Team
I was sent a small…
Its okay. Im disappointed… and after waiting a long time for it to come, I dont really want to return it for them to take another long time to deliver etc.
Hi,
Thank you for taking the time to leave a review.
We apologize for any disappointment you may have experienced with the size of the set you received. After checking your order information, we can confirm that the size you ordered is indeed a size S. We understand your frustration with the wait time and we will do our best to improve our delivery process. If you have any further concerns, please don't hesitate to reach out to us.
Have a great day!