Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on underwears, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Polo
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Classic retro style with a refined vintage touch—elegantly embroidered for timeless charm.
Elevate your wardrobe with this refined men's vintage knit polo shirt. Featuring subtle yet striking rose embroidery on a classic cream-colored knit background, this polo embodies sophisticated retro aesthetics. With tasteful red contrast trims accentuating the collar and sleeves, it combines minimalist elegance and vintage-inspired charm.
Perfect for casual dates, sophisticated gatherings, or any occasion requiring understated elegance, pair it with chinos or jeans for effortless vintage style.
Package was delivered in my driveway instead of at my house, therefore wind blew it away and never received the shirt or a refund 🤨
Hi,
Thank you for your feedback and we are sorry to hear about your negative experience with our company
After we tracked your parcel, we noticed that the parcel was delivered. To protect your privacy, we cannot disclose too much of your order information here, the reason we advise to contact your local carrier is due to we hand the parcel over to our carrier, and our carrier will hand the parcel to your local carrier when the parcel arrives in your country. We are an overseas sender and cannot directly contact your local distributor.
We can't get detailed information unless we ask our domestic carrier to confirm the parcel with your local carrier, that's why we advise you to contact your local carrier to see if they are able to help you in find out the parcel. They are the actual handlers and will be able to provide more accurate information.
If you can't get the parcel after that, please feel free to contact us via email and we will provide a solution for you.
Have a blessed day!
This was my first purchase with Oxknit and it did not disappoint. The quality and style in person was just as appealing as advertised. I wore it out for date night with my wife, and was surprised with how many men stopped to compliment me on the shirt. More orders are already on the way.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
The quality of the garments is inferior, and the sizes run much smaller than the size chart states. Save your money. Shop elsewhere.
Hi,
Thank you for sharing your experience with us. We want to apologize for the disappointment and inconvenience you've experienced with your purchase.
We understand how frustrating it can be to receive a product that does not meet your expectations. We have a 30-day return policy in place for situations like this. Please take a look at our return policy here: https://www.oxknit.com/pages/return-exchange. We want to make sure you are completely satisfied with your purchase and we would be happy to help you with a return or exchange.
Thank you for bringing this to our attention. We truly value your feedback and we will use it to improve our products and services in the future. Have a blessed day!
Best regard,
Oxknit Customer Service Team
This and the other item I purchased are too small and do not fix like an XL. I wear between a large and XL and I sized up to be sure and this was still WAY TOO SMALL.
Hi!
Thank you for taking the time to leave us a review.
We apologize for any inconvenience caused and we understand that the sizes may not fit well for some customers. We highly recommend checking our size chart before making a purchase, and if you prefer a looser fit, we suggest going for a larger size. Our size chart can be found on the item page.
Thank you for your support and have a blessed day!
Very good product
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
This purchase exceeded my expectations. The fit was perfect. The look and feel…excellent. I wish this particular style came in more colors. I have to say…the pink was a hit.
The Color Just Pops☀️ Zip Up Sweater Is So Comfortable.
Good quality shirt and a thicker fabric than I expected. I wish they made XS sizes.
1st Day of School 🎒🏫 2025-2026
It's soooooo cute 🥰! Thank you.
I am a mushroom fan, and love your sweater. The design is simple and graphic. The cotton fabric is soft and nice to wear. Thanks for sharing your designs.
I love this top. The fit runs larger than expected which is too bad because I ordered the smallest size. It’s so cute, I’ll wear it anyway. It arrived quickly and the tracking link was updated daily so I could tell where my package was.
Hi,
We're thrilled to hear that you love our items. We're sorry to hear that the fit was larger than expected, but we're glad to hear that you'll still be able to wear it. Thank you for your feedback about the sizing. We'll definitely take this into consideration for future products.
Thanks for your support!
This outfit is super cute. It arrived quickly and fits as expected. I do have to hike the skirt up to cover my midriff but I could tell that would be the case from the product images. I love it!
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I loved my oxnit fit!!!❤️🔥❤️🔥❤️🔥❤️🔥 and it fits perfectly and it came in a timely manner, I got another one a week later!!!
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I was hesitant, it was I surprised. I ordered a medium and it fit so well. True to size and I washed and air dried it, and the fabric kept its shape and did not shrink! Will definitely buy again.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
