Our policy lasts 30 days. Please process the return within 30 days since delivered, and please allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we don't accept return for exchange or refund for Lingerie, underwears, Sleepwear, Swimwear, and Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased is out of stock, we will contact you via email to offer you the option to either get a refund or wait for restocked.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Sweater
- 100% Cotton
- Collar neckline
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Quirky, cool, and undeniably vintage—this pup brings serious retro charm.
Add playful character to your vintage wardrobe with this men’s retro knit sweater. Featuring a bold graphic of a French bulldog rocking oversized green glasses, this cream pullover fuses classic knitwear with pop-art whimsy. The clean silhouette and cozy feel make it a standout piece that’s as fun to wear as it is stylish.
Crafted from soft, structured knit fabric, it’s perfect for creative outings, chill weekends, or anytime you want your outfit to start conversations. Pair it with wide-leg trousers or denim for a cheeky, retro-inspired look.
Ik heb deze bestelling betaald maar niet ontvangen :(
We're very sorry for the delay and the inconvenience this has caused.
We have already contacted you by email regarding your order. Please kindly check your inbox, as well as your spam or junk folder, and reply to our email so we can assist you as soon as possible.
We sincerely apologize for your experience and appreciate your patience.
ABSOLUTELY LOVE THIS light Sweater. So many compliments and it is very versatile. It is lightweight enough to wear early spring and summer and also all winter. Love it!!
Great fit, good material. Looks just like the description
This is one of my favorite sweaters. Oxknit hasn't failed me yet. Make sure you reshape it and lay it flat after washing.
Very nice color and quality however I would like/prefer if there were some type of elasticity to these sweaters
Me encanta la camisa, es muy cómoda y la tela es de gran calidad.
Ahora solicito el modelo Men´s dark blue retro high saturation color blocked-striped knit polo shirt en talla XL. Ustedes me indican que está agotada la talla, pero les pido conseguirla por favor.
I wore my shirt that matches my car and the judges awarded me a trophy! The shirt and my car are winners.
Appena ho visto questo kimono mi sono subito innamorato e poco dopo ho prenotato perché non potevo perderti questo meraviglioso pezzo unico bello fresco per quest estate un tocco di stile e dí creatività
Overall, it’s a cheerful, eye-catching knit haulter neck vest that looks comfortable while making a statement. Can be matched with anything.
Bright, comfy, and effortlessly stylish! The knit fabric feels soft, the fit is flattering, and the vibrant colors make it such a fun statement outfit. Definitely a standout piece from Oxknit! Worth buy!
Fits great and gets lots of compliments
Thank you so much for your kind review.
We’re truly grateful for your support and so happy to hear that you’re pleased with your purchase. Your feedback means a lot to us and encourages us to keep improving.
We hope you continue to enjoy your item, and we look forward to serving you again in the future.
Love these pants, purchased the green and khaki…coming back for the blue next!
Thank you so much for your kind review.
We’re truly grateful for your support and so happy to hear that you’re pleased with your purchase. Your feedback means a lot to us and encourages us to keep improving.
We hope you continue to enjoy your item, and we look forward to serving you again in the future.
This khaki leopard tie-front cardigan tee is adorable! The knit fabric feels soft and the leopard jacquard pattern adds a fun retro touch. The tie-front detail is flattering and easy to adjust, and it fits true to size. It's quickly become one of my favorite casual layering pieces. Great quality for the price!
Thank you so much for your kind review.
We’re truly grateful for your support and so happy to hear that you’re pleased with your purchase. Your feedback means a lot to us and encourages us to keep improving.
We hope you continue to enjoy your item, and we look forward to serving you again in the future.
Very poor material and Incredibly awkwardly shaped. Do not buy this
Thank you for sharing your feedback with us. We apologize for any disappointment you may have experienced with our product.
We strive to provide high-quality items and we are sorry to hear that this was not reflected in your recent purchase. We will make sure to take your comments into consideration for future improvements.
If you would like to discuss this matter further, please do not hesitate to reach out to our customer service team. Thank you for bringing this to our attention.
I absolutely love the shirt. It is so noticeably unique and wel worth every penny. I've already purchased, and will definitely continue to purchase more apparel...
Thank you so much for your kind review.
We’re truly grateful for your support and so happy to hear that you’re pleased with your purchase. Your feedback means a lot to us and encourages us to keep improving.
We hope you continue to enjoy your item, and we look forward to serving you again in the future.