Our policy lasts 30 days. Please process the return within 30 days since delivered, and please allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we don't accept return for exchange or refund for Lingerie, underwears, Sleepwear, Swimwear, and Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased is out of stock, we will contact you via email to offer you the option to either get a refund or wait for restocked.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted T-shirts
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Sok pólót rendeltem már innen...de az utóbbi három alkalommal mind kicsi lett.
Pedig az eddig rendeltek is XL-es méretűek voltak és ezek is.
A gép kicsit elállítódott!
We’re sorry to hear that the sizing of your recent orders has been inconsistent, especially since you previously ordered the same XL size without any issues.
Please contact our customer service team with your order details and photos showing the garment measurements. We’ll review the sizing carefully and assist you with a suitable solution.
Absolutely a big mistake. The material is too heavy & its very bulky so I tried to return all 4 shirts back & they want me to pay 98 dollars shipping cost .I dont think so im stuck with defective shirts ...
We’re sorry the shirts felt too heavy and bulky.
The USD 98 return shipping cost is charged by the postal service, not set or collected by us. We understand that international return shipping can be expensive, which is why we offered alternative solutions to help you avoid this cost.
We would also like to clarify that our sizing does not follow the standard sizing of any specific country. We recommend checking the size chart on each product page before ordering to help select the most suitable size.
This one is fun to wear! Get lots of compliments on it! I definitely recommend this design! Definitely one of my favorites!
I love this shirt so much i bought it twice! I even wore it for my dmv real id photo! It's a fun shirt with a lot of personality! Highly Recommend!
Les articles proposés sur le site ne correspondent en rien à ceux qui sont livrés les tailles c’est du n’importe quoi et les polos sont informes, tout est synthétique, pas le moindre gramme de coton
Je vous déconseille fortement de commander vous perdriez votre argent .
The feel and pattern were really nice but it was really big and long so not sure I’ll wear it 🙁
I love this dog sweater. I've worn it to work with dark jeans for casual Friday twice now, and each time I got about a dozen compliments. It's quirky and a fun pop of color.
I love this sweater & so does everyone else as I receive lots of compliments when I wear it. I am 5'1", 120# & wear a size small.
I am obsessed with Oxknit clothing. I have been very happy with the quality & with customer service. I am 5'1' 120# & wearing a medium. The colours are beautiful & it is easy & comfortable to wear.
Great quality, comfy and beautiful! I love the one shoulder style, and the bright and colorful design. Love everything in Oxknit ❤️
I absolutely LOVE this shirt! It’s great quality, lightweight, so I can wear it in the summer, and it fits perfectly! I have a lot of shirts from this company, all XL, and some fit really loose and some are more fitted, this one fits just right - not too loose and not too tight! For sizing reference, I’m 180 lbs, 42DDD chest and XL fits perfect!
Las tallas vienen demasiado amplias pero ambas prendas que compré son muy lindas y no tienen olores raros ni texturas desagradables