There was a hole in the armpit that ripped open upon first wear. It now lies in a landfill somewhere, which really sucks because it's a great looking shirt.
We’re very sorry to hear that the shirt developed a hole at the armpit on the first wear. If you ever experience a quality issue like this, please contact us as soon as possible with your order number and photos of the problem. We will review the issue and provide an appropriate solution.
I still have not received my order. I have been in contact with customer service multiple times, contacted the delivery company, asked for a refund or that my order be sent again to honor my purchase and I have received NOTHING! It's disappointing because there are many things I have been interested in purchasing but don't trust them honoring it.
We’re sorry for the frustration this situation has caused.
We replied after receiving your email and reviewed the delivery issue. Unfortunately, the parcel could not be delivered because there was an error in the shipping address provided with the order.
At this point, we have already arranged a replacement shipment for you. We hope this resolves the issue, and we will continue following the case through email if any further assistance is needed.
Great design
True to size
Cheap and shoddy quality. The side seams ripped open the second time I put this t-shirt on.
Shame
Thanks for your review.
We are very sorry to hear this and truly regret that the item did not meet your expectations. Could you please send a few photos showing the issue you are facing to our after-sales email support@oxknit.com? We would like to check this further with our team and help provide a proper solution for you as soon as possible.