Our policy lasts 30 days. Please process the return within 30 days since delivered, and please allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we don't accept return for exchange or refund for Lingerie, underwears, Sleepwear, Swimwear, and Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased is out of stock, we will contact you via email to offer you the option to either get a refund or wait for restocked.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
The image was designed by Lim Heng Swee and we have obtained permission to use it.
- Knitted T-shirt
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
5 ⭐
Amazing piece of clothe, the best material.
It's totality amazing this product
I became a good fan of this brand.
Love it, bought 1 size up and fits great. It's so comfortable
I bought a XXL fits like an XL. Quality fabric and wonderful design but too small to wear. Buy one size up
I bought this, because it struck me as cute, but also unique and like it was bespoke or a designer piece.
Very happy with the quality and fit. I probably won't rewear it that frequently, so I expect it should last nicely.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Comfy. Well made. Kitty makes me laugh everytime. Wish there were more plus sizes.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Be sure to order one size larger than you normally do. Also I followed the washing instructions and it still came out uneven.
La camiseta es de muy buena calidad, el dibujo es exactamente, los colores son hermosos 😃
La blusa es de muy buena calidad, los colores y dibujos son hermosos
I've bought 4 of these and sized up to 2XL based on review recommendations the these run small.
One shirt fits perfect, one is pretty close but big, and this particular old money shirt is laughably larger than the first two. I don't know anyone listed enough to wear this shirt in 2xl.
Everything else quality and description wise are great and as advertised. I get lots of compliments on the knits that do fit
Me ha encantado! es perfecta la calidad del producto lo vale.
I was very hesitant to order it given some of the reviews, BUT I'm so glad I did! It is so very cute! The advice to size up is correct. I typically wear a medium or if it runs large, a small. I ordered a large in this sweater and it gives me plenty of room in the body without feeling oversized. The arms are a bit long, but I'm short. I can easily roll the cuffs. The quality is great! The tiger is fully embroidered into the fabric. The knit fabric is comfortable and not scratchy. It will be perfect for the fall transitional days when it's cool enough for a sweater but not a jacket weather. The shipping didn't take long, I think it was 10-14 days. I didn't order this during a holiday season either, which might take longer. I can not wait for the weather to cool down so I can wear it!! 🐯
My second purchase and I’m so happy. Fit and quality are exactly as described! Quick delivery. This is my absolute favourite shop now
I always love this brand shirts for my husband!!! Great material, comfortable and the designs are always trendy!!! I will order a million times
I love this store. Great quality and fun designs. Communication and customer service is also excellent. I can’t stop buying from here…